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Body Shop Review Summary

5 star 533 reviews 77%
4 star 97 reviews 14%
3 star 10 reviews 1%
2 star 15 reviews 2%
1 star 40 reviews 6%
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(All Vehicle Makes)
Ella B.
Vehicle Make : Honda
4 out of 5
4/11/2015
very professional and very timely service
**** B.
Vehicle Make : Mazda
5 out of 5
4/9/2015
Good job
Winn .
Vehicle Make : Volkswagen
2 out of 5
4/9/2015
Seam where hood and quarter panel meet is clearly out of spec. Steering was perfect prior to the accident and now wheel is slightly off center and the car pulls right. The brakes were firm before and now they are spongy and don't engage until the pedal is too near the floor for comfort. The damage was to the front end but someone went through the trunk and left the mat covering the spare tire lifted up and out of place. A car that has had body work should be clean and dry when presented so a check of the color match can be done. I realize it is Texas in spring and it was a rainy day but the exterior was covered in pollen and was wet when the car was brought to me. The front seat had grease on it had to be cleaned before I could drive it. The rental car was supposed to be non-smoking but the smell of smoke was overpowering and it was so small that no one could sit behind me. The service rep was very nice and promised to fix the seam and anything else that was wrong but it is difficult to have confidence when the brakes and steering are worse than when I drove the car in.
Tara B.
Vehicle Make : Toyota
5 out of 5
4/7/2015
Both the Manager and Ron were wonderful to work with!! Thank you!!
Elizabeth L.
Vehicle Make : Buick
5 out of 5
4/4/2015
Keep up the good work,cheers to all of you.ealagrone
Mary G.
Vehicle Make : BMW
5 out of 5
4/3/2015
Service King did an awesome job on my car. My service advisor Ronny was awesome. He kept me completely informed about my car and my car was ready sooner than expected. I'm very satisfied.
John H.
Vehicle Make : Dodge
4 out of 5
1/22/2015
Your service was wonderful. The quality of the repair was simply outstanding. My only issue was with Enterprise. I will be taking that up with their management.
Therman C.
Vehicle Make : Suzuki
5 out of 5
12/18/2014
Great people friendly professional and job well done job completed within time estimated and continued updates which were a surprise great job by everyone and would recommend them anytime
Tex C.
Vehicle Make : Vehicle
5 out of 5
11/21/2014
Best service in my life & I am not a young man. Thanks. make Samuel yr trainer or give his trainer big bonus. Thanks again, cole
Melissa G.
Vehicle Make : Ford
5 out of 5
11/7/2014
Samuel did a great job with the repairs on my 2011 Ford Mustang! I am very satisfied.
Mark R.
Vehicle Make : Ford
5 out of 5
10/12/2014
Quick and quality service
Robin C.
Vehicle Make : Chevrolet
5 out of 5
7/26/2013
My service advisor Ronny Martin kept me informed every 3 days on their progress. Wonderful customer service, and I'm very happy with the repairs to my car.I'll be highly recommending Service King at 3527 W Pioneer Pkwy, Arlington, Tx. R.Crouser
Courtney T.
Vehicle Make : Jeep
5 out of 5
7/20/2013
Ronnie kept me updated on every detail of my car repair!!
Joseph M.
Vehicle Make : Chevrolet
5 out of 5
7/16/2013
The team there were great!
Sonia W.
Vehicle Make : Ford
3 out of 5
11/30/-0001
Excellent experience from beginning to end!!

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