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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 902 reviews 76%
4 star 151 reviews 13%
3 star 11 reviews 1%
2 star 38 reviews 3%
1 star 78 reviews 7%
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(All Vehicle Makes)
Stephanie S.
Vehicle Make : Infiniti
5 out of 5
12/1/2017
I would say the entire process exceeded my expectations. The initial call to reserve a time for a repair estimate was simple and the lady I spoke with was pleasant. Remy was incredibly informative and offered much appreciated advice in regards to repairs, filing with insurance and repair timeframe. I appreciated the daily text updates regarding my vehicle. I was very pleased with the outcome of my repair. Thank you! I will refer my friends and family to Service King in the future.
Hugo C.
Vehicle Make : Audi
5 out of 5
11/30/2017
Excellent customer service from Mr. Dill Britton.
Betty S.
Vehicle Make : Mazda
4 out of 5
11/30/2017
I appreciate the frequent text updates on repair status. Also having a specific person assigned to my repair that knew the status and talk about it. Thank you!
Evangelina A.
Vehicle Make : Nissan
5 out of 5
11/28/2017
Constant updates were appreciated. I'm very pleased with the overall work done. My vehicle looks like new
Faith A.
Vehicle Make : Toyota
5 out of 5
11/28/2017
Dylan was very easy to work with and made the entire process stress free.
Larry L.
Vehicle Make : Tesla
1 out of 5
11/26/2017
My 100,000 dollar sports car was returned to me with overspray all over the car. I have to take it back and leave it for another day. I am alerting Tesla about this and encourage them to find a better repair shop. I am very disappointed
Eric P.
Vehicle Make : Toyota
1 out of 5
11/26/2017
I have 2 issues with your operation. One issue is that I have to make an appointment to get an estimate. I frankly don’t see why that can’t be done just about any time of day. I would be willing to wait a few minutes for someone to do the estimate, but coming back another day is a nuisance. The second issue is that all text message alerts, except for the first one, that you sent call me “Eris” rather than my correct name, which is Eric. You should probably get your customer’s name right, particularly when that customer is bringing a multi-week is expensive job to your business. Considering that “Eris” is not a real name and that my phone attempts to autocorrect it every time, that’s really annoying to be referred to by the wrong name repeatedly.
Christopher C.
Vehicle Make : Dodge
5 out of 5
11/24/2017
Pablo did an outstanding job, I will recommend Service King to everyone, 10s across the board
Brett F.
Vehicle Make : Mazda
5 out of 5
11/22/2017
Carrie was responsive and efficient.
Jason L.
Vehicle Make : Ford
5 out of 5
11/22/2017
10 and Carrie was awesome
Wilson L.
Vehicle Make : Nissan
5 out of 5
11/21/2017
Very well done. CCar came back sooner than expected date
Kelly B.
Vehicle Make : Jeep
5 out of 5
11/18/2017
Car looks great! I appreciated receiving the updates during the week on the status of my car. Staff was great!
John W.
Vehicle Make : GMC
5 out of 5
11/18/2017
Excellent service rated A+. Thanks!!
Lauren C.
Vehicle Make : Jeep
5 out of 5
11/18/2017
Gilbert was awesome! Thank you Service King
Gary H.
Vehicle Make : Buick
5 out of 5
11/18/2017
Kimberly was a reassuring help throughout the whole repair process. She went above and beyond in keeping me informed and in explaining and giving reassuring me during each step of the process. Service King will always be who I turn to in these situations.
Yong T.
Vehicle Make : Honda
5 out of 5
11/18/2017
The whole process was well organized with excellent communication. Repairs were completed in a timely manner.
Cheryl T.
Vehicle Make : Mercury
4 out of 5
11/18/2017
W
Robert K.
Vehicle Make : Mercedes
5 out of 5
11/17/2017
Excellent quality repair.
Robert K.
Vehicle Make : Mercedes
5 out of 5
11/17/2017
Great communication throughout the process.
Beverly J.
Vehicle Make : GMC
5 out of 5
11/16/2017
They were quick and professional.

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