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Real Reviews From Verified Customers

Brian V.
Vehicle Make : Toyota
4 out of 5
7/17/2017
None at this time.
Gladys F.
Vehicle Make : Nissan
5 out of 5
7/15/2017
I was very pleased with the whole experience from first visit to pickup. Kimberly Grey was very professional and knowledgeable. I received several updates and the car was ready on schedule. Repairs weren't major but were finished quickly and look great.
Ellen K.
Vehicle Make : Ford
5 out of 5
7/15/2017
Carrie was so on target!! Fast and dependable!!
Gloria M.
Vehicle Make : Toyota
5 out of 5
7/15/2017
Kept me up to date on progress of vehicle's repair
Linda S.
Vehicle Make : Chevrolet
5 out of 5
7/14/2017
Pablo provided excellent customer service. He kept me well Informed of the status of my repairs and when I could expect to pick up my car. I would definitely Recommend service king to others. Thanks
Mary D.
Vehicle Make : Hyundai
5 out of 5
7/13/2017
Great communication & customer service.
Jon E.
Vehicle Make : Dodge
4 out of 5
7/13/2017
Dillan was extremely good at keeping me up to date. He was also willing to do anything to assist me in getting my vehicle. I would recommend anyone I know to use Service King solely on the service Dillan provided. I have also let USAA know how happy I was with his service. Thanks for everything Dillan.
Bill H.
Vehicle Make : Toyota
5 out of 5
7/13/2017
Outstanding service. Dillion my service advisor was outstanding and so good to work with.
Blaschkeedgar Blaschkesally.
Vehicle Make : Lexus
5 out of 5
7/12/2017
Great at keeping me informed and completed as agreed.
Maria Angelica.
Vehicle Make : Kia
5 out of 5
7/12/2017
Dilan was so nice and expert in evrithing that O ask for, my kia is now a new car, thanks for your excellent job
Frank C.
Vehicle Make : Lincoln
5 out of 5
7/12/2017
Carrie made our experience with Service King very pleasant. Miss Carrie is very efficient and accommodating. Its employees like miss Carrie that make the reputation of a company and are very valuable!
Stephanie P.
Vehicle Make : Toyota
5 out of 5
7/12/2017
They worked as a team to get my car done on time
Tony P.
Vehicle Make : Mazda
5 out of 5
7/11/2017
Great customer service and amazing repairs!!
Maria B.
Vehicle Make : Cadillac
4 out of 5
7/9/2017
????
Myra H.
Vehicle Make : Nissan
4 out of 5
7/9/2017
Carrie was outstanding. She consistently kept me informed about each phase of my car repair. She was knowledgeable and her customer service skill were the best I've ever had. Service King did a great job on my car and in record time. I highly recommend Service King for any auto repair needs. You are very lucky to have Carrie representing your company. I was very nervous because this was my first auto repair and I was bracing for the worst. Thanks to Carrie, she put me at ease and I was able to walk away with the confidence all would be well handeled. Many Thanks, Myra H
Dawn C.
Vehicle Make : Subaru
2 out of 5
7/6/2017
My representative, Dillan, was outstanding and very helpful every step of the way. However, the repair technician(s) did not completely return my vehicle back to me as I had it before the accident. Mainly, they were not able to rewire the aftermarket fog lights correctly.
Roberto H.
Vehicle Make : BMW
5 out of 5
7/6/2017
Overall job was amazing. The step by step updates are above and beyond. I hate being left in the dark
Ryan T.
Vehicle Make : Chevrolet
5 out of 5
7/5/2017
They kept me informed and were very courteous throughout the process. God bless y'all.
Edward G.
Vehicle Make : Ford
4 out of 5
7/2/2017
From my initial visit, to pick up time was extremely fast. But more importantly the Quality of the repair is phenomenal!!! I can't see where the initial damage was. Which, of course, is the idea! Hopefully I will never require your services again! But, should the need arise, I will Definitely use your company!!!
Andaz A.
Vehicle Make : Mercedes
1 out of 5
7/1/2017
This has NOTHING to do with my service Advisor, Dillon. But after a $10,000 repair, I would expect the car to be nicely cleaned. Ideally Detailed; but just a $30 Wash Tub wash would be nice. Shocking that a car is returned after you guys make a 30-40% margin and it's moderately cleaned. I spent 30 minutes vacuuming it and cleaning all the dust off the dash. TOTALLY UNACCEPTABLE. That's like a realtor remodeling a house for $100K and having a yard with weeds and unmowed grass. How is that even a business practice that is tolerated? Ruins the entire experience of having a car that is repaired so well. I have only a few pictures that show the condition of the car. Dumbfounded. Just for a $35 investment to make the whole experience good, I would go to another provider next time. Again, shocking that your industry thinks they can spend over the allotted time, which companies st me over $200 because you had the wrong parts. Not my fault, not my insurance company's fault. Yet you took no financial responsibility. So, for $190, you lost a customer. Disappointed and not happy at all. Dillon was great. Your service was NOT! 2008 Mercedes CLK 350 -!Andaz A

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