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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 902 reviews 76%
4 star 151 reviews 13%
3 star 11 reviews 1%
2 star 38 reviews 3%
1 star 78 reviews 7%
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(All Vehicle Makes)
Jo C.
Vehicle Make : Chevrolet
5 out of 5
3/17/2017
Absolutely wonderful service, workmanship, and results. Thanks so much.
Grimmettrhonda Grimmettlawrence.
Vehicle Make : Toyota
5 out of 5
3/16/2017
Megan was outstanding in her handling of the vehicle repair process
Susumo T.
Vehicle Make : Toyota
5 out of 5
3/15/2017
Repair time is faster than I expected. I am very satisfied with text massage from Carrie.
Kyle W.
Vehicle Make : Lexus
5 out of 5
3/14/2017
Julian Menchaca was outstanding, he kept me apprised every step of the way.
Armando R.
Vehicle Make : Toyota
1 out of 5
3/12/2017
Please I need to talk to someone
Abhijit And.
Vehicle Make : Mercedes
5 out of 5
3/12/2017
Very professional, job done right, earlier than promised day.
Christopher C.
Vehicle Make : Ford
5 out of 5
3/11/2017
Communication on the status of the repair was great
Elda D.
Vehicle Make : Mercedes
5 out of 5
3/9/2017
Everyone was very professional and thorough, especially Carrie.
Ismael N.
Vehicle Make : Kia
1 out of 5
3/8/2017
The steering wheel was not properly aligned. The tire alignment seems to be fine but the steering wheel when straightened out, the vehicle turns left. I called Carrie as soon as I realized the problem. She was able to coordinate with the service king on the soutside of town off military rd, so I can stop by this thursday. While she was able to help address the issue, the fact is it was not taken care of the first time before i drove off service king property. Now I have to take more time out of my busy schedule to go Thursday and wait some more so they can fix it. This is tiring and we should have not to find ourselves in this situation.
Catherine B.
Vehicle Make : Hyundai
5 out of 5
3/7/2017
Carrie was very good. Explained everything. I like all the updates. Car repairs looked great. I also appreciate getting my car back washed and cleaned.
Tobias V.
Vehicle Make : Toyota
5 out of 5
3/5/2017
Megan was outstanding, particularly with keeping me abreast during all stages of the repairs and for making the entire process painless.
Arielle M.
Vehicle Make : Hyundai
4 out of 5
3/5/2017
Lawrence was wonderful. I initially was very upset because I was under the impression that I wouldn't be able to drop off my vehicle as specified. Turns out I was able to drop off and the process was a breeze after that. I appreciate Lawrence keeping me up to date about everything and was excellent
Donald A.
Vehicle Make : Ford
5 out of 5
3/3/2017
Kim thanks for keeping me informed throughout the process. Excellent service, job well done.
Chris L.
Vehicle Make : Honda
5 out of 5
3/3/2017
Great service and fast, ty
Sherry C.
Vehicle Make : Acura
5 out of 5
3/2/2017
Nice work! Done a day early!
Kasham L.
Vehicle Make : Chevrolet
5 out of 5
3/2/2017
I'm so happy that the communication was enough, appropriate, and concise. I really appreciated that the estimate was correct And that the timeline was also accurate.
Patrica W.
Vehicle Make : Honda
4 out of 5
3/2/2017
Kimberly Gray is amazing
Laura B.
Vehicle Make : Honda
4 out of 5
3/1/2017
The job was done very fast. Two days faster than expected. Very surprised when they told me my car was ready to be picked up. The other great service is to receive all the text about the status of the car. Outstanding service! Very pleased. Thank you service king.
Brandy B.
Vehicle Make : Chevrolet
4 out of 5
2/28/2017
Very nice staff Megan was very informative through the weeks on progress and even let my daughter draw on my car with their car chalk for damages already on it before they fixed the tail end. She included her and that was so sweet of her making my daughter laugh with the lollipop she gave her earlier. I Thank them for letting me leave with a smile as well as my two year old.
Donald T.
Vehicle Make : Toyota
4 out of 5
2/28/2017
Carie was absolutely great. I haven't inspected the work done entirely, but looks good at first glance.

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