John H.
Vehicle Make : Ford
All good
Eric C.
Vehicle Make : Tesla
I liked talking to the sercvice supervisor, if available. Prefer call backs more quickly after leaving messages. Central call center NOT a customer friendly device albeit I’m sure it is cost effective.
Vincent N.
Vehicle Make : Mazda
Great service and help handling insurance issues by Remy
William L.
Vehicle Make : Dodge
Remy was great-beautiful work-totally satisfied
Charles S.
Vehicle Make : Toyota
Professional, swift repair with no surprises except how great the result was.
Julius I.
Vehicle Make : Nissan
Don’t park cars under the tree! The service and work was great. The only issue I have was I had bird crap all over the roof of the car. And since I can’t use a car wash for at least 30 days I had to go and hand wash the vehicle.
Joseph B.
Vehicle Make : Scion
The rep (Pablo) did an awesome job walking me through step by step and reassuring me the entire time that everything would be done to perfection!
Keith J.
Vehicle Make : GMC
CARIE does an excellent job of making you feel welcome and staying in touch with you on your car. I’m a manager I’m retail and I would love to have a employee with the great attitude and customer service she gives
Raymond S.
Vehicle Make : Volvo
Damage from the accident was not repaired. Vehicle was delivered when it wasn't ready. No one seems to have investigated my concerns about my steering wheel locking up while driving.
Very disappointed in your inability to pay attention to details.
Patrick W.
Vehicle Make : Nissan
Great personal service from Remy Saldivar!
Walter T.
Vehicle Make : Ford
My service rep did an awesome job from start to finish
Tiffany C.
Vehicle Make : Hyundai
Pablo was awesome! I had a short time frame in which I needed my car repaired due to traveing out of town for the holiday and an upcoming surgery upon my return. When my car wasn’t going to be ready the day I needed it, Pablo took it upon himself to deliver my vehicle to me. Not only that, but he noticed my car had a bad tire on it, but because I had surgery and wouldn’t be able to drive my car to have it fixed myself, he even made sure my cars tire got fixed at a neighboring Discount Tire store before delivering it to me! Talk about customer service!! So grateful for Pablo and Service King for always making sure the job is done right and going above and beyond to do so.
Gloria C.
Vehicle Make : Toyota
Carrie Latham was helpful and extremely pleasant to work with. Kept us informed. Work completed earlier than scheduled with excellent work.
Andrea L.
Vehicle Make : Toyota
Service king did an amazing job on my vehicle . I was completely satisfied with the work they did. And Carrie was awesome she made sure that I everything was taking care of and she has good customer service I will giver Carrie a 10 :) I will definitely go back to service king and I will also Referred any one to come to service king
Andrew W.
Vehicle Make : Toyota
Carrie did a great job of keeping us informed of the progress of the repairs and was very accommodating when we went to pick up the vehicle - the roads were busy and there was a chance we would arrive after closing so she said she would wait for us. In the event we made it on time but it was good to know Carrie was willing to hold on for us. Thank you
David G.
Vehicle Make : Honda
Protective Honda rear-bumper appliqué missing. Trunk release unlocks trunk lid but it fails to spring open as per original specs. Rear license plate screws/chrome caps missing. Admittedly minor, but it is a brand new car. Probably easy corrections which I am confident Gilbert will follow-up on.
Kimberley D.
Vehicle Make : Dodge
Wonderful experience!
Elisa W.
Vehicle Make : Toyota
Front left wheel, which took the force of the hit and was damaged, was repaired rather than replaced. This was evident as soon as I drove the vehicle above 40, and would have manifested upon any test drive - which obviously was not conducted. Now I have already turned in my rental, but don’t have the use of my vehicle. Very inconvenient on a holiday weekend when no one will be available to look at/repair my vehicle for several days.
Susan T.
Vehicle Make : Volvo
Remy Saldivar was attentive, informative, and efficient throughout the process. I appreciated his professional behavior.
Barbara W.
Vehicle Make : Acura
Great service: very fast, professional. Everybody was very nice
nice. I
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