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Body Shop Review Summary

5 star 737 reviews 74%
4 star 142 reviews 14%
3 star 17 reviews 2%
2 star 29 reviews 3%
1 star 69 reviews 7%
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(All Vehicle Makes)
Misty Y.
Vehicle Make : Kia
5 out of 5
7/8/2017
Great. No problems. Rob was great and I got my car looking new again. Thank you for y'all help. Keep up the good work.
Georgia T.
Vehicle Make : Dodge
4 out of 5
7/7/2017
Your company was named correctly. 57-year-old
Willie T.
Vehicle Make : Mitsubishi
5 out of 5
7/6/2017
I truly appreciate the team for the timely efforts and great customer service. Ron was extremely helpful.
Victor A.
Vehicle Make : Dodge
5 out of 5
7/6/2017
Great job
Maria M.
Vehicle Make : Mazda
4 out of 5
7/3/2017
Took care of the situation promptly
Krisgina M.
Vehicle Make : Hyundai
5 out of 5
7/2/2017
Very friendly customer service very fast customer service and load the text messaging updates
Oscar F.
Vehicle Make : Nissan
1 out of 5
6/29/2017
After examining my car in proper lighting I've noticed that the paint job is obviously "orange peeled" and there's a pretty noticeable crease where the paint job was done and it shouldn't be there it's pretty apparent the job on my vehicle was rushed. I'm not trying to sound rude but it isn't that hard to do a job right the first time, I expected my car to be good as new but it's not, I've already been inconvenienced enough with this accident I really shouldn't have to deal with anymore inconveniences.
Steven B.
Vehicle Make : GMC
5 out of 5
6/28/2017
She was great at keeping me informed of status and progress
Sue H.
Vehicle Make : Chevrolet
5 out of 5
6/28/2017
I appreciate the top notch service from Ron, my service tech. He went above and beyond by keeping me updated with the status of my car repairs. He was kind, considerate, and helped this whole ordeal be a smooth experience. Thank you Ron and Service King!
Robert M.
Vehicle Make : Ford
5 out of 5
6/28/2017
Repairs were done and I was completely satisfied.My car looks great,like brand new.
Bonnie O.
Vehicle Make : Kia
5 out of 5
6/27/2017
Chelsea was so awesome kept me informed responded as needed and so focused on service
Terral T.
Vehicle Make : Lincoln
5 out of 5
6/25/2017
Chelsea was great in keeping me abreast of everything from start to finish.
Robert G.
Vehicle Make : Chevrolet
5 out of 5
6/24/2017
The repairs to my car were excellent. The vehicle looks as it did when I purchased it. My service advisor, Chelsea ****, was phenomenal! She gave me 2 daily updates as to the progress of the repairs. She made this experience as stress free as possible. Thank you Chelsea.
Jennifer L.
Vehicle Make : Ford
5 out of 5
6/23/2017
Patrick did an excellent job!
Dolores S.
Vehicle Make : Dodge
4 out of 5
6/23/2017
Attendant was super nice in helping me. Had Patrick to start them he gave me over to ? Oops forgot his name but he was WONDRFUL!
Lakeva J.
Vehicle Make : Honda
5 out of 5
6/22/2017
Ray, is by far the best guy! He kept me informed n treat me with respect and took great care of my car! It was a pleasure working with Ray, please take good care of Him because it is hard to find good workers that not only care about there job but the customer satisfaction and experience! Ms. Loretta, the sweet lady at the front desk, she is definitely a keeper. Each time I called to check on my car, she always was Pleasant and Kind. The day I came in to pick up my car, she was the same sweet and kind lady! She will bring and keep great business for Service King Fort Worth! Both of these employee were excellent and GREAT!
Lamar B.
Vehicle Make : Honda
1 out of 5
6/22/2017
I didn't hear I'm sorry for the delay I also felt like they should have known that they were going to have to order parts also they were past the due date because they had to order the parts but then they didn't have the car buffed out from the external damage as far as I know I think that my assessor the guy that was in charge of my car was needing a little help in dealing with customers who have been postponed in getting the car back when they thought they should have
Wayne G.
Vehicle Make : Chevrolet
4 out of 5
6/21/2017
It took a lot longer than first anticipated but it looks great
Patricia A.
Vehicle Make : Kia
5 out of 5
6/18/2017
Great job..
Chris I.
Vehicle Make : GMC
1 out of 5
6/17/2017
Took way too long. Plug missing from plastic piece under fender. Front fender has small crack in it. Never coming back

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