Jodi M.
Vehicle Make : Subaru
The work was completed in a timely manner and well done. But what I was most impressed with was the customer service I received from Ron Evans. He was thorough in his explanation, was courteous and has very nice people skills. All of those qualities are hard to find these days. He deserves commendation, if not more for his ability and effort.
Patricia M.
Vehicle Make : Chrysler
Patrick,Well done my car looks just like new.I can ride looking like a new granny hahaha THANK YOU I will past it on
Jwan H.
Vehicle Make : Hyundai
Rickey was my service man. He was extremely helpful through the whole process. He kept me up to date on the progress of my car. He was kind, friendly, and very knowledgeable. Service king gets all A’s from me because stellar customer service over rules everything in my book and that’s exactly what Rickey gave me. Thank you very much Rickey.
Arlette D.
Vehicle Make : Cadillac
Awesome. Rick is the best that I have ever come in contact with. Outstanding service. Please appreciate him. Thank you again Rick. I hope I won’t need this service again but because of my experience I’ll be sure to refer you every time.
Carolina M.
Vehicle Make : Nissan
Good service !! Excelent
Christopher M.
Vehicle Make : Honda
Extremely efficient and professional. I am a customer for life.
Scott P.
Vehicle Make : Nissan
Great customer service! Kept in the loop daily!
Denise W.
Vehicle Make : Volkswagen
I am extremely happy with you guys...my car was finished a day early!!!The drop off process was fast and easy and so was the pick up...Thank you Patrick you and your crew members did an awesome job!!!
Jason G.
Vehicle Make : Lexus
The inside of the car has white dust all inside it. The door was to be repaired but during the blending process white paint got on the fender. So now the fender has some scratches or paint on it.
Pamela B.
Vehicle Make : Honda
My 3rd time using Service King. I am satisfied but I did not receive the same level of service with my advisor as I did the previous times. I had to call several times to get updates & often calls not returned. I found out later Kayla was on vacation. I would’ve thought when I asked for her instead of giving me her voicemail they would’ve connected me with whoever was handling my repair while she was out.
Glen A.
Vehicle Make : Kia
Kayla service rep went above and beyond all aspects of customer service, also kudos to the techs. Fraternally Glen A
Kristy T.
Vehicle Make : Chevrolet
I was very overwhelmed with the results and quickness of fixing my car.
Frank S.
Vehicle Make : Chevrolet
Body fixed but motor wasn't.! At this point I'm very disappointed with Servise King!!! I wanted my car back!!!!????????????????????????????????????????????????????????????????
Rigoberto M.
Vehicle Make : Toyota
Excellent customer service
Robert P.
Vehicle Make : BMW
Great people love the series
Ellen M.
Vehicle Make : Toyota
Jeremiah and the repairmen were very nice and conscientious about making exactly the repairs I needed. They and the people at the front desk were friendly and capable.
Maurice L.
Vehicle Make : Ford
The staff were very friendly and helpful. Excellent service!
William E.
Vehicle Make : Acura
Very cordial and professional. Thanks for a great experience
Heather H.
Vehicle Make : Jeep
Everyone was so attentive from the moment I walked in the door. I especially appreciated the frequent status updates.
Ashish M.
Vehicle Make : Hyundai
Good - All the staff was very good . Reception experience was good and my service professional was good too .
Bad - I was drinking soda kind of drink Bai while my accident and bai brand drink spilled inside and I told service king person during evaluation and authorization process to clean the car from inside but my car was not cleaned from inside . This was miss from service king and incomplete repair done by service king .
Rental return experience was good as I had on site rental return location .
Overall, it was kind of okey service but not satisfactory .
Sugession - either it was miss by service person in the beginning to put it on work order or check/quality person to make sure all task was done per work order. People are not wrong process are wrong and human error need to be corrected thru more training , if any .
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