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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 714 reviews 78%
4 star 122 reviews 13%
3 star 23 reviews 3%
2 star 20 reviews 2%
1 star 41 reviews 4%
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(All Vehicle Makes)
Shelby B.
Vehicle Make : Ford
5 out of 5
8/4/2017
You crew communicated all thru the repair process, and the text updates that your system provided are much appreciated
John G.
Vehicle Make : Saturn
5 out of 5
8/2/2017
Excellent work, very professional communication, very nice employees. Appreciate the daily text updates. An all around excellent experiemce. I highly recommend your business to anyone. Thank you!
Mary G.
Vehicle Make : Ford
4 out of 5
7/30/2017
I've completed this question before. My response was that I appreciated Dagan's honesty while working on my vehicle. He frequently did not have good news. he didn't try to lie about anything. He was friendly and obviously loves his job. We could all strive to be more like him on our jobs.
Loi L.
Vehicle Make : Toyota
4 out of 5
7/29/2017
Amy did a great job keeping us up to date with the repair.
Barry T.
Vehicle Make : Volkswagen
5 out of 5
7/28/2017
Excellent workmanship. There was some issue with hand-off of my work when my service guy went on vacay, but his co-worker Amy was excellent and manager Jason made it all right.
Mary G.
Vehicle Make : Ford
4 out of 5
7/28/2017
I liked that Dagan kept us informed of exactly what the status was even though he frequently had to give us bad news. He was honest and I much prefer that to someone not telling the truth.
Kathleen W.
Vehicle Make : Cadillac
5 out of 5
7/26/2017
Any was fantastic great job Service King
Jackie H.
Vehicle Make : Honda
5 out of 5
7/25/2017
Bruce Williams was courteous and professional. They did a great job keeping me updated on the progress of my repair.
Elizabeth D.
Vehicle Make : Toyota
5 out of 5
7/21/2017
Efficient, kept me informed, car repair finished one day early...
Osama S.
Vehicle Make : Dodge
5 out of 5
7/20/2017
Excellent service
Steven E.
Vehicle Make : Dodge
5 out of 5
7/19/2017
Communication and customer service was great.
Stephen K.
Vehicle Make : Chevrolet
5 out of 5
7/15/2017
Amy Wood was great! She kept me informed throughout the entire process via texts and emails!
Dale R.
Vehicle Make : Toyota
5 out of 5
7/15/2017
Amy made it all very easy, kept in touch and accommodated my travel schedule by having my car ready a few hours earlier, which was a tremendous help!
Ivan M.
Vehicle Make : Honda
1 out of 5
7/15/2017
It took a very long time (11 days). I had to follow up when the initial date passed and was told that the part arrived but was damaged. Now that the service has been completed, I have noticed that my automatic mirrors do not work, as presumably somebody forgot to connect those wires as a final step and was not spotted on the final check, so that I will now have to schedule to take the car back into be re-fixed.
Erica R.
Vehicle Make : Ford
5 out of 5
7/15/2017
Yes everything was great and the customer service was good.
Lan H.
Vehicle Make : Toyota
5 out of 5
7/15/2017
Their service is awesome
Patti R.
Vehicle Make : Honda
5 out of 5
7/14/2017
Keep in contact, great work and friendly staff
Louise A.
Vehicle Make : Hyundai
5 out of 5
7/14/2017
Toke a little bit to long to repair but job well done Thank you
Thea R.
Vehicle Make : Toyota
5 out of 5
7/14/2017
Great job guys. Job done very well and in a timely manner.
Adrian Z.
Vehicle Make : Chrysler
1 out of 5
7/13/2017
The completion date was two weeks after the promise date. I understand a couple of days but two weeks? Also, my car was given to me in very dirty conditions. It appeared they tried to clean it, but did a horrible job. The interior was left dirty I had to clean it well my self. For as long as they took, they could've at least cleaned it properly. My service advisor Dagon kept me informed & up to date but I can't say I was completely satisfied.

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