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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 714 reviews 78%
4 star 122 reviews 13%
3 star 23 reviews 3%
2 star 20 reviews 2%
1 star 41 reviews 4%
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(All Vehicle Makes)
Clare R.
Vehicle Make : Honda
4 out of 5
10/21/2017
Amy is awesome!
Linda W.
Vehicle Make : Ford
5 out of 5
10/21/2017
Everybody at Service King was fantastic. Amy, in particular, went out of her way to help me, inform me, and make sure my car was in great condition. She worked with me to meet my scheduling needs and spent time with me explaining everything that was done to my car. I am thrilled with the quality of service and personal care I received. Amy is an asset to your organization.
Ali B.
Vehicle Make : Cadillac
4 out of 5
10/21/2017
This was an A1 service from drop off rent to informing me the stages of my vehicle. And the transition from rental to pick up was even smother. Thanks much.
Shayla M.
Vehicle Make : Toyota
4 out of 5
10/20/2017
Roy was the best advisors that anybody could have when it come to dealing with cars. I put my trust in him he keep me updated with what they were doing to my car and what parts are being order. I would recommend this FLY GUY -Roy, was the best.
Hisayo P.
Vehicle Make : Ford
3 out of 5
10/19/2017
As is before, the service I received exceeded my expectation: Not only were the damaged tires rotated but all 4 were aligned. It also appears to be right rear wheel cap was either changed or polished like a new. My car looks A LOT better.
David N.
Vehicle Make : Nissan
4 out of 5
10/19/2017
Very friendly service personnel and had my truck out before due date.
William H.
Vehicle Make : Toyota
3 out of 5
10/12/2017
Had to return same day after pick up of car. Some minor scratches muted Roy had these fixed immediately and with no hasstle
Zurisadai M.
Vehicle Make : Toyota
5 out of 5
10/12/2017
Service king was a huge help repairing my car. They took care of everything in a very fast and effective way. Thank you !
Jean V.
Vehicle Make : Chevrolet
5 out of 5
10/8/2017
Great
Carrie T.
Vehicle Make : Kia
5 out of 5
10/7/2017
They did an amazing job!
David H.
Vehicle Make : Toyota
3 out of 5
10/7/2017
The automated text notification system was the only part that was not very satisfying. The information differed slightly enough from the advisor's to be confusing.
Silvana M.
Vehicle Make : Nissan
1 out of 5
10/5/2017
At first I made my service manager aware that I wished to be in communication with all that was discussed and planned for the repairs on my car as far as the insurance company and your center. I was not told of the insurance agent coming to domthe appraisal. I was then notified that repairs were beginning . I sent detailed info on some parts required and requested information on the repairs to be done. I was not given the opportunity to discuss what was going to be done and why or why not. I had no say as far as the insurance company decision. Then when I was messaged that my car was ready it was not. Eventually most details where attended to. Roy Sanchez did end up giving me excellent service. Also the manager Justin was very helpful. My trepidation in all this is that I was not involved in the decisions made and therefore had no recourse available with a he insurance company. I have had my car for a couple of days and there are a couple minor details I am keeping an eye on. Otherwise all appears to be well. Shall contact the service center and Roy Sanchez if there is any issue going forward.
Cristina L.
Vehicle Make : Toyota
4 out of 5
10/5/2017
Excelente trabajo
Katrina M.
Vehicle Make : Honda
5 out of 5
10/4/2017
Dagon was great!! Very informative, friendly, and he so nice . His professionally .on a scale of ****-10. A 20!!!! I will recommend services king to everyone!! Great job.. This is what customers services should be ..
Martina M.
Vehicle Make : Chrysler
5 out of 5
10/4/2017
My vehicle was left looking great. Tex messages on how updates were great as well. Will definitely recommend Service King.
Boithang T.
Vehicle Make : Ford
5 out of 5
10/2/2017
You want to good job
Angela V.
Vehicle Make : Toyota
4 out of 5
10/1/2017
No problem, great team!
Donna C.
Vehicle Make : Chevrolet
5 out of 5
9/30/2017
Super close location with rental car office onsite. Process was easy. I really like getting text updates regarding the progress of my car. It looks great! Roy was very helpful & informative.
Ignacio L.
Vehicle Make : Honda
5 out of 5
9/30/2017
Bruce was great, customer service was great
Kathleen A.
Vehicle Make : Honda
5 out of 5
9/30/2017
Perfect

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