Service King Kingwood

Peter Brousard is very trustworthy and did a wonderful job explaining everythig to me.

Great Jod On My Chrysler 300 2009, Thank You All Service King !

Very pleased with the service and the results.

I am extremely satisfied with my whole experience in service King. Alex really made the whole process easy and stress free. I am very thankful for that

It took longer than they said and I'm hoping I don't have to pay for the rental

Repair should have taken 3 days or less. Wound up being 7 days.

The reservation personal had trouble gamy reservations and he was rude

YES WE WERE EXTREMELY SATISFIED AND TED IS THE BEST IN ALWAYS MAKING SURE THAT MY WIFE AND I ARE TAKEN CARE OF ????????????????????????????????????????????????????????????????????????????????...

My advisor Ted Kubiak was very nice, professional and keep me updated. I did not have to call and wonder what was going on with my car.

Good job team Me well-informed

Every step was done with excellence. Good repair and good customer service. Thanks very much. Milo Meixell.

We are so pleased with the service and the end result, that we plan on using you for all of our repair needs in the future. Thank you.

Well done, quick, and couteous. I couldn't have asked for more!!

The whole team made me feel comfortable in knowing my car would be taken care of.

Peter was awesome and the experience in general could not have been better! Courteous and ultra efficient! Communication was great as well. Will highly recommend!

Very satisfied with the service as well as the representative taking care of my needs. Thank you!

Most of my experience was horrible, and I don't even know where to start. First, it took an unacceptable amount of time for my vehicle to be ready. I understand there was a delay getting the correct door hinge from Hyundai, and Larry told me that that particular issue was the culprit for the overall delay to have my car finished, but I don't completely buy that. While it is possible there may have been some delay caused by Hyundai not sending the correct part to them on several different occasions, I have evidence that indicates that there was significant lag on Service King's part as well; something they never wanted to admit anytime I would call to check the status of my vehicle. And if the long wait wasn't bad enough, when I finally got my car back this past Monday I noticed several issues with the quality of the repairs right away. They told me they "had" to take my windshield off to make some of the repairs, and that "it broke" in the process. But the installation of the new windshield was not done professionally. Now I'm hearing a lot more external noise than I did when the original one was on, and I can smell the exhaust fumes from other vehicles around me a lot more than I did before, even when I have the AC vent closed to outside air circulation. I think it must be sipping through some part around the windshield. Maybe they didn't seal it correctly, I don't know. I am no windshield pro, of course, but something doesn't seem right and it could be the new windshield installation. Also, Service King's bad quality of work can be seen by all the scratches they caused on and around my dashboard area and the way they put back together the plastic base cover around the steering wheel. I noticed that the two screws that hold that piece together do not appear to be the OEM screws, and that whole base around the steering wheel feels loose. It moves easily from side to side, something which it didn't do before. Service King also damaged my passenger side electric mirror or did not wire the driver door correctly. The mirror cannot be moved from side to side, only up and down, with the electronic switch anymore. Note that the passenger side was NOT damaged at all during the accident, and the mirror was working correctly before Service King laid hands on my vehicle. On the outside, I see several anomalies on the body work as well. The driver side headlight has some kind of metal pin protruding below it that shouldn't be there. I noticed some blemishes on the paint on the metal frame around the driver side door window. Also, my car collected a lot of dust while sitting at Service King without a windshield and with all the windows down. Larry told me they would clean and wash the car really well once they completed the work. However, I found layers of dust still linger in the back behind the rear seat head rests and in between the seats. Anyway, I could go on and on, but the bottom line is I am not happy with Service King at all right now, if anyone there cares to know.

Very courteous and perfessional, thank you

Great people Great service

Thank you for restoring my car