Ramon G.
Vehicle Make : Ford
My service guy was actually concern with the actual outcome of the job I felt he was looking out for my best interest
Kristin G.
Vehicle Make : Honda
Unfortunately, it was the worst experience we've had with any car service shop. It was quoted for 4 weeks max and they had the car for 10 ****/2 weeks. I got a different story every time I called and not once did they reach out to me to explain the delay. For 5 weeks, I was told it would be completed within the week. It became a joke. We will never use Service King again.
Mccloud J.
Vehicle Make : Chevrolet
Better communication
Fred G.
Vehicle Make : Volvo
On the bottom of the bumper it feels rough. I understand that they painted the bumper but just because you can't see the bottom it doesn't mean it cannot be fix right. Very horrible job they did! They forget some people do know what involves painting a car.
Joseph Tyler.
Vehicle Make : Ford
The repair went well and the representative was helpful and personal and all. I know it's out of their control when vehicles are ready sometimes and I was OK with picking the car up 3 days later than expected, but I wasn't really happy hearing about reusing and repairing the bumper. Everything came out well but it makes me wonder why I didn't just buy the parts and install them myself in that case. Would have been cheaper than my deductible by the looks of it. That's really my only complaint. The fact that the work is warrantied makes me feel a bit more comfortable. I also don't really like how this feedback system is set up as it doesn't let me accurately represent my feelings on how the repair process went. I need a few more options than just fully satisfied and dissatisfied.
Crystal A.
Vehicle Make : Buick
My service technician was very friendly and professional, not to mention I got my vehicle in right away. The repair was completed quickly and I was kept informed of the progress. I will recommend others.
Bonnie C.
Vehicle Make : Honda
All was well handled. They contacted insurance company Re; rental car and having it covered over a weekend. O'Shay kept me informed on the progress. Appreciate his service !
Drue L.
Vehicle Make : Cadillac
Frank was very professional, courteous, and has great customer service skills! I was very impressed with him!!
Denise G.
Vehicle Make : BMW
Great communication and updates throughout the process.
Anthony C.
Vehicle Make : Ford
Oshai was great and kept me informed all along the way.
Herlinda E.
Vehicle Make : Chevrolet
When told vehicle was ready upon arriving noticed front lights hanging so had to get rental back cause person delivering car did not know anything about it. Then 2nd time picking up car the wheel alignment was not even done the wheel was tilted in. We are women so we don't know very much about cars. Had to take vehicle back once again. Then noticed how they didn't replace tire they put the old one on that was used as a spare. Other then that everything was taken care after bringing it to their attention.
Chris R.
Vehicle Make : Ford
Other than it took 5 days longer than what was quoted, the work of very satisfactory.
Patricia W.
Vehicle Make : Chevrolet
Paint job on car so good looks like car came off showroom floor.
Marco B.
Vehicle Make : Jeep
Just an all around professional and friendly staff!
Cristina T.
Vehicle Make : Chevrolet
Ocea was awesome!!!!! He was a great help and quick to answer
Lloyd P.
Vehicle Make : Nissan
I'm completely overwhelmed seeing my car bumper looks brand new appreciated for keep sending imformation while my car was still on the repair shop. Thanks a lot guys job well done
Robert K.
Vehicle Make : Toyota
Edward was excellent and very helpful
William H.
Vehicle Make : Jeep
Edward was extremely helpful and provided regular updates throughout the repair process and the repair techs did an AMAZING job! Our Jeep looks and feels brand new! Thanks for the exceptional service!
William N.
Vehicle Make : Chevrolet
Frank was great
Peter L.
Vehicle Make : Lexus
On initial estimate I was told it would take "4-5 days" for repairs. I dropped the car off June 20...... I picked it up today, Sept. 11....some 81 days later.....need I say more?
Social