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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 466 reviews 71%
4 star 92 reviews 14%
3 star 15 reviews 2%
2 star 25 reviews 4%
1 star 58 reviews 9%
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(All Vehicle Makes)
Deloris .
Vehicle Make : Chevrolet
1 out of 5
6/15/2017
After getting home and checking my car over again I notice the front driver side door is not flush with the body of the car and my right rear speaker is not working properly. I will be bring my car back in
Padam S.
Vehicle Make : Toyota
5 out of 5
6/14/2017
Excellent service
John D.
Vehicle Make : Honda
4 out of 5
6/10/2017
It would be nice if the phone notices projected the same completion date as the phone calls from the store.
Joshua B.
Vehicle Make : Dodge
5 out of 5
6/8/2017
Great communication. Friendly. Quick.
Daniel D.
Vehicle Make : Kia
5 out of 5
6/8/2017
Trustworthy work ahead of schedule with very friendly customer service.
Elizabeth R.
Vehicle Make : Nissan
1 out of 5
6/7/2017
It took longer to complete the repairs and the end cost was almost three times the estimate. I don't understand why it should be that far off. I had to come to pick up my vehicle three times before it was corrected properly. The final job looked good and I am satisfied. I just don't understand why I had to file a complaint before it was done correctly. Some one didn't do their job right the first time.
Adrian P.
Vehicle Make : Honda
5 out of 5
6/5/2017
They did a great job and I was satisfied with the service and Shannon was very helpful and kept me update with my car
Glynda C.
Vehicle Make : Chevrolet
4 out of 5
6/3/2017
Well done, good people. Kept me informed the whole process and did great work. Terry Wise at the Rufe Snow location is a peach. He was kind, made me feel confident in leaving my car there and let me know step by step thru email and text. He also knows how much I work and even got me breakfast. I would say 5 star service.
Carla F.
Vehicle Make : Dodge
5 out of 5
6/3/2017
I was notified of everything that was being done to my vehicle which kept me in the loop. This is a plus for someone who is withou their car because it reassures them that something is being done. I appreciated that.
Barbara B.
Vehicle Make : Dodge
5 out of 5
6/3/2017
Mr.Terry had good customer service
Trisha K.
Vehicle Make : Audi
5 out of 5
5/27/2017
John was awesome!
John G.
Vehicle Make : Toyota
5 out of 5
5/27/2017
Everybody was kind very informative and very accommodating! Shannon and the young lady at the welcome were AWESOME????
Joseph L.
Vehicle Make : Jeep
5 out of 5
5/27/2017
Excellent customer service with the whole staff. Especially Terry Weiss.
Lee K.
Vehicle Make : Buick
4 out of 5
5/26/2017
It is always a surprise in today's world when someone tells you they will do something and they actually do it. Mr. Driver did everything that he said he would do and my car was ready on time.
Tammy G.
Vehicle Make : Audi
5 out of 5
5/26/2017
My Audi A5 looks great! Thank you!
Marcus L.
Vehicle Make : GMC
5 out of 5
5/25/2017
Craig and Terry were the ultimate professionals.
Laura O.
Vehicle Make : Nissan
4 out of 5
5/24/2017
Outstanding customer service from the moment I walked through the door. John Bradley is an asset to your organization! I will not hesitate a moment should I ever need collision repair on my car or any work done on my car. The relationship betwee Enterprise car rental and Service King is so appreciated. Effortless comes to mind...I was taken care of start to finish. Thank you so much! Laura O
Floyd J.
Vehicle Make : Honda
5 out of 5
5/23/2017
Great job guys. Thank you.
Randy J.
Vehicle Make : Chevrolet
5 out of 5
5/22/2017
Very good people to deal with. I would come back again. Thank You
Ted C.
Vehicle Make : Toyota
4 out of 5
5/20/2017
It was all I could have expected.

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