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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 466 reviews 71%
4 star 92 reviews 14%
3 star 15 reviews 2%
2 star 25 reviews 4%
1 star 58 reviews 9%
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(All Vehicle Makes)
John G.
Vehicle Make : Toyota
5 out of 5
5/16/2018
Keep up the great work. Jordan was great at communicating and keeping me informed of everything going on. Appreciate everyone’s help and the car looked great. John G
Richard D.
Vehicle Make : Hyundai
4 out of 5
5/16/2018
In my 75 Years on this earth I have never been treated more professionally than I experienced at your location. Terry, Ashley and Jordan demonstrated what every business seeks to obtain, true professionals. Terry Weiss could not have done more to satisfy this customer. Service King should be extremely proud!!
Byron M.
Vehicle Make : GMC
5 out of 5
5/15/2018
You couldn't ask for amore professional crew, of personnel that I felt with, especially my rep Bobby.
Carmen R.
Vehicle Make : Ford
5 out of 5
5/12/2018
Like that I have kept up to date with repairs.
Clark N.
Vehicle Make : Ford
5 out of 5
5/8/2018
We loved the constant updates from the service rep. The emails, the phone calls. It really help reduced the stress of the entire repair and needing to worry about the repair. Your a service that no one wants to need but if it happens again we will return to the North Richland Hills location. Thank you
Brock B.
Vehicle Make : Dodge
1 out of 5
5/8/2018
My vehicle Was not done on time and I was charged $462.00 more than my original estimate. I think I was taken advantage of because I was paying Cash and not going through an insurance company. The service Adam told my wife when she picked up the car that we were paying more than an insurance company would have paid. I don’t think that is right. I will not be recommending your business to anyone I know.
Robert B.
Vehicle Make : Lexus
5 out of 5
5/4/2018
We have worked with Brad at service king for many years. He is amazing to work with, great communication and goes the extra mile. Wouldn’t take our business any other place.
Helen K.
Vehicle Make : Nissan
4 out of 5
4/29/2018
Excellent customer service!!! Brad was very Professional and helpful. I lappreciated the texts to Give me update/ progress. I also appreciate Brad Taking care of the small things as well for example Straightening out and cleaning my license plate. I greatly appreciate that I was able to get my car On Saturday. God bless your business! Helen K
Lourdes R.
Vehicle Make : Nissan
5 out of 5
4/28/2018
Work was done efficiently and completely. Easy to work with staff.
Roger S.
Vehicle Make : Nissan
4 out of 5
4/28/2018
This accident happened 5 months ago and the guys insurance finally accepted responsibility and once that was established I brought my truck in and your team quickly put an end to my nightmare , your associate Terry assured me that the repairs would be done quickly and they were , I love my truck and now it’s back to it’s original form, I am very happy with the results !! Respectfully, Roger S
Aj F.
Vehicle Make : Ford
5 out of 5
4/26/2018
Thank you
Nancy G.
Vehicle Make : Nissan
5 out of 5
4/26/2018
Thank you for help me! I am completely satisfied with your job!! And my agent Terry was so nice and friendly! I really appreciate it! you made a bad experience become just something not so bad! Thank you.
Robert S.
Vehicle Make : Ford
5 out of 5
4/21/2018
First class operation. Exceeded all my expectations.
Christopher G.
Vehicle Make : Ford
5 out of 5
4/21/2018
They did a excellent job very professional and quick to help you and keep you updated on the status of your vehicle 10/10
James P.
Vehicle Make : Subaru
5 out of 5
4/19/2018
Always good service from start to finish
Jill T.
Vehicle Make : GMC
5 out of 5
4/17/2018
John did a great job on our Yukon
Marcy B.
Vehicle Make : Ford
5 out of 5
4/14/2018
Brad handled everything very professionally and in perfect timing for my vacation trip Thanks yall
Cheryl B.
Vehicle Make : Toyota
4 out of 5
4/14/2018
Jordan Gatewood did a great job. He brought my car to me at work and took my rental back. He noticed my car was on empty and wanted me to have enough gas to get somewhere to buy gas so he put in a couple of gallons on his way to me. Please thank him for me. That is over and above his job. Thank you
Michael H.
Vehicle Make : Honda
5 out of 5
4/13/2018
Terry was great, always enthusiastic and positive. He treats you like family. Excellent service and great results. Thank you Service King!
Deborah .
Vehicle Make : Ford
5 out of 5
4/10/2018
Kudos to Terry & Jordan. You'll were great. Thank you

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