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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 466 reviews 71%
4 star 92 reviews 14%
3 star 15 reviews 2%
2 star 25 reviews 4%
1 star 58 reviews 9%
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(All Vehicle Makes)
Lakshmi G.
Vehicle Make : Honda
3 out of 5
7/21/2016
Very bad experience
Twanya B.
Vehicle Make : Chevrolet
5 out of 5
7/16/2016
Great staff! Keep me up to date on the repairs.
Kevin T.
Vehicle Make : Nissan
1 out of 5
7/15/2016
Grill is cracked and wasn't repaired or replace,locking lung nut missing on passenger front wheel and wheel needs to be replaced or repaired from being damaged when wrecked .
Sherry O.
Vehicle Make : Cadillac
5 out of 5
7/14/2016
Terry Weiss was awesome! He was professional, helpful & friendly with a great attitude! The repair work on our vehicle looks great. Thank you!!
Desma R.
Vehicle Make : Acura
1 out of 5
7/10/2016
Bumper is NOT flush on both sides, trunk has a gap on the same side... I think they missed replacing trunk on the initial inspection because there is CLEARLY more separation on the more impacted side. Also, there is some variation in thee new paint color, it's lighter than the rest of the car
Lloyd D.
Vehicle Make : Nissan
1 out of 5
7/8/2016
When I went to pick up my vehicle, all my repairs had not been completed. So after waiting almost a month I am still without my vehicle. The service rep assured me it would be completed quickly. That means another 3 days. My family has had problems with this location before having to take my wife's Nissan Murano back 9 times. Finally, we took it to Nissan and they fixed the problem in less than 5 minutes. I am not favourably Impressed!
Vickie H.
Vehicle Make : Honda
5 out of 5
7/8/2016
Although the work was not completed on time, Sarah kept me informed each step of the way & coordinated communication with insurance as well. Sarah is the best ! Thank you.
Elvin J.
Vehicle Make : Kia
5 out of 5
7/3/2016
The service was outstanding !!!
Larry H.
Vehicle Make : Buick
5 out of 5
7/3/2016
Excellent service
Brandi B.
Vehicle Make : Honda
5 out of 5
7/2/2016
Excellent customer service and excellent work done on my car. Thank you!
Lori L.
Vehicle Make : Honda
5 out of 5
7/2/2016
Very happy with service. Son koc , Colin and Ashley are amazing. Thank you.
Barry O.
Vehicle Make : Chrysler
5 out of 5
6/30/2016
Your team works fast and kept me updated. And when there was a minor misunderstanding between us, Colin resolved it very quickly. We are very satisfied. Thank you.
Irisha K.
Vehicle Make : Honda
4 out of 5
6/28/2016
My car turned out very nice , however I wish communication about when my car would be ready wasn't very good.
Sheila B.
Vehicle Make : Nissan
5 out of 5
6/25/2016
You guys were awesome and I will recommend you to everyone.
Karen B.
Vehicle Make : Honda
5 out of 5
6/24/2016
Kept well informed on the process & when I could expect my car back. Very courteous treatment & very happy with the repairs to my car.
Shawn H.
Vehicle Make : Chevrolet
5 out of 5
6/18/2016
Very helpful in getting my car fixed and kept me updated regularly.
Landry M.
Vehicle Make : Ford
4 out of 5
6/15/2016
Everybody was very nice and professional. I don't want to go anyplace else to get my car repaired!
Joseph F.
Vehicle Make : Cadillac
1 out of 5
6/9/2016
Found 2 cracked brackets and possible missing hardware after repair. Rep is ordering parts and checking into application for the hardware issue.
Raquel L.
Vehicle Make : Toyota
5 out of 5
6/9/2016
Kept me informed on the status of my repair. Very professional staff.
Katerine M.
Vehicle Make : Mitsubishi
1 out of 5
6/6/2016
I was responsible for 97.00 of rental car fees due to the holiday week end that I have no control over. When dropping the car off on the 18 it was explained what documents were needed for the finance company to release the check still on the 25 these documents had not been sent and were no till I walked into the office and once again explained these items must be received by the finance company.

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