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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 466 reviews 71%
4 star 92 reviews 14%
3 star 15 reviews 2%
2 star 25 reviews 4%
1 star 58 reviews 9%
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(All Vehicle Makes)
Shannon C.
Vehicle Make : Mazda
5 out of 5
2/5/2016
Hassle free and speedy. No complaints
Matt A.
Vehicle Make : Ford
5 out of 5
2/3/2016
Brad did an excellent job handling everything through this whole process. I am very grateful for all his hard work.
Emily B.
Vehicle Make : Ford
4 out of 5
2/1/2016
It seems to be as good as new
Vickie C.
Vehicle Make : Cadillac
5 out of 5
2/1/2016
I want to personally commend Mr Scott Ivey on a job well done!! He met with me, assessed the damages to my bumber and and thoroughly explained the process, and delivered the car in a timely manner. Thank you, Mr Ivey!!
Raymond S.
Vehicle Make : Honda
5 out of 5
1/28/2016
Excellent service, car looks new.
Gordon J.
Vehicle Make : Honda
5 out of 5
1/27/2016
Job well done thank you son dok for all you're help kudos to you and the young lady at the front desk
Ashley H.
Vehicle Make : Ford
1 out of 5
1/27/2016
If I have to make my appointment to drop my car off I do not expect to wait for over an hour while 'you find' the person my appointment is with.
Missy B.
Vehicle Make : Honda
5 out of 5
1/27/2016
I truly appreciate being informed on where my car was in the process... Son was very professional and great to work with!!! Thanks for fixing my car and your can't even tell anything happened :)
Jefferson M.
Vehicle Make : Kia
4 out of 5
1/25/2016
I was thrilled with the customer service and the car my car received while at your facility! Only improvement I can see would be to do away with the appointment process. I had to drive my car around for a week with a damaged axle that you had to replace as well as my wheel being bent. Colin wheeler was wonderful and you all had my car good as new in a relatively short time.
Jean H.
Vehicle Make : Toyota
5 out of 5
1/23/2016
Service King did a fantastic job repairing my car. I appreciated the updates that were sent regularly and all the staff were very helpful and friendly
Richard B.
Vehicle Make : Nissan
5 out of 5
1/21/2016
Outstanding customer service
Bobby .
Vehicle Make : Ford
4 out of 5
1/17/2016
Very Timely.
Lisa M.
Vehicle Make : Honda
5 out of 5
1/16/2016
Work completed much faster than I anticipated. Brad kept me informed of progress.
Matthew M.
Vehicle Make : Dodge
5 out of 5
1/14/2016
Very friendly. Loved the updates via text message my car looks great!!
Kenneth W.
Vehicle Make : Mini Cooper
5 out of 5
1/13/2016
Your staff are friendly, courteous and attentive.
Jessica S.
Vehicle Make : Nissan
5 out of 5
12/31/2015
Son was extremely friendly and accommodating. Wonderful customer service!
Cleaveland G.
Vehicle Make : Dodge
2 out of 5
12/31/2015
Promised time for repair changed. I had to call your service advisor a few times instead of him keeping me informed. Yes, he did inform me, at times. There were delays that caused me to miss other appointments. I was promised that the repair would only take a few hours if I dropped my vehicle off in the morning. It took a second day waiting for someone to apply the clear kote(?). They wanted me to pay in full before the job was finished. I said no. I would pay upon completion. Two hours later, I was called about the delivery of my vehicle with the new clear kote intact. Your service advisor was very cordial. There were things out of his control, but I was promised. Car returned dirty so I couldn't tell if the painted panel matched the rest of the vehicle.
Deborah E.
Vehicle Make : Dodge
5 out of 5
12/13/2015
My truck looks great. Your rufe snow store in North richland hills has been the only shop that our family has used for years now. Quality repairs , with updates about the progress is the reason we always come back.
Natalie M.
Vehicle Make : Dodge
5 out of 5
12/7/2015
Awesome people. Awesome work My eight year old car looks new
Allison O.
Vehicle Make : Mercury
5 out of 5
12/6/2015
What a great experience working with Colin at Service King. Kept me informed of what stage my vehicle was at during the whole process. Everyone was very friendly and helpful.

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