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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 466 reviews 71%
4 star 92 reviews 14%
3 star 15 reviews 2%
2 star 25 reviews 4%
1 star 58 reviews 9%
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(All Vehicle Makes)
Kevin S.
Vehicle Make : Toyota
3 out of 5
7/31/2013
The website to check your status did not work. It would never load.
Kristina P.
Vehicle Make : Honda
5 out of 5
7/31/2013
Very satified
Angel P.
Vehicle Make : Honda
5 out of 5
7/15/2013
Kenneth Barrager was a great service advisor. I appreciated his courtesy and professionalism with our repair.
Paige J.
Vehicle Make : Jeep
5 out of 5
7/12/2013
Kenneth did a really good job on keeping me informed on the status of my vehicle & got it completed quickly!
Mark D.
Vehicle Make : Chevrolet
5 out of 5
7/12/2013
I would suggest service King and Jordan to my family and friends did a great job great experience
Alexander I.
Vehicle Make : Nissan
5 out of 5
7/11/2013
10's across the board.
Lowell F.
Vehicle Make : Lexus
5 out of 5
7/10/2013
Professional and prompt
Carrie G.
Vehicle Make : Kia
5 out of 5
7/9/2013
Everything went smoothly. Jonathan did a great job keeping me informed, and handling my claim. On a side note, when i arrived at Service King I had just come from the Geico adjusters office. While there I had notice from the waiting area that a couple of the employees were arguing, and also, the receptionist was less than friendly (she also argued with a tech in front of the customers waiting). The general environment was unprofessional and tense. Which confirmed for me my decision to have the work done elsewhere. When I arrived at Service King, I had a completely different impression. I'm sure because of the Geico experience I paid more attention to the environment, but I could tell this was a well managed business. Everyone I encountered there was very friendly and helpful.
William G.
Vehicle Make : Toyota
5 out of 5
7/5/2013
A little more attention to detail during cleanup, prior to release, would be helpful. There was a spot of sealant on my console and there is a hand print of sanding dust still on the interior window post. I pointed out the spot before taking delivery but didn't notice the hand print until today. Otherwise, everything looks good.
Aaron M.
Vehicle Make : Toyota
5 out of 5
7/4/2013
Everyone at service king was kind and I was kept up to date on my vehicle. I did notice a scratch on the hood after I picked up my vehicle, but they are going to research it and let me know if it was there before.
Dale W.
Vehicle Make : Mazda
5 out of 5
6/26/2013
The ladies in the office were very helpful, very professional, & very caring. The shop repairmen kept me informed of the progress. my car looks great. Thanks. Dale W
Claud H.
Vehicle Make : Chevrolet
4 out of 5
6/13/2013
The scheduleing process was kind of a pain. I wish I could have just dealt with my local contact to get things going. I have been in and out of the hospital during the process and I just didn't feel like making more phone call to people I didn't know
Maria F.
Vehicle Make : GMC
5 out of 5
5/2/2013
great job one satisfid custermer. thak you.
Shemelle H.
Vehicle Make : Chevrolet
5 out of 5
4/9/2013
Great communication through the whole process.
Angelica S.
Vehicle Make : Kia
5 out of 5
4/8/2013
We were very pleased with the entire experience. The customer services we received from beginning to end was amazing. I would highly recommend Service King.
Christina B.
Vehicle Make : Jeep
5 out of 5
4/5/2013
I've never had to have a repair to my car before and they made sure I understood everything completly and everyone was very friendly.

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