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Body Shop

Real Reviews From Verified Customers

Body Shop Review Summary

5 star 595 reviews 76%
4 star 93 reviews 12%
3 star 9 reviews 1%
2 star 23 reviews 3%
1 star 62 reviews 8%
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(All Vehicle Makes)
Kristina L.
Vehicle Make : Hyundai
5 out of 5
11/24/2016
Jake was great and so helpful!
William H.
Vehicle Make : Kia
5 out of 5
11/19/2016
Great job! Thanks for your pacience.
Marten D.
Vehicle Make : Dodge
5 out of 5
11/16/2016
Love the updates on the car... nothing is to much
Sheila G.
Vehicle Make : Ford
5 out of 5
11/16/2016
A job well done in a very timely manner.
**** T.
Vehicle Make : Toyota
5 out of 5
11/12/2016
Nice work, nice people
Brandan B.
Vehicle Make : Hyundai
5 out of 5
11/11/2016
Jonathan Howell was excellent, went out of his way to make sure I was taken care of!
Anita C.
Vehicle Make : Ford
4 out of 5
11/10/2016
Your team did a wonderful job on my car. We have come to Service King for years. That is why I was willing to wait a month to get my car in. I trust you guys. Thanks, Anita C
Jarrod N.
Vehicle Make : Jeep
5 out of 5
11/10/2016
Jonathan did a great job explaining how the process works and what to expect. He provided updates over the entire time my car was there.
Elwood L.
Vehicle Make : Chevrolet
5 out of 5
11/8/2016
Great job done on schedule and at a good price.
Philip B.
Vehicle Make : Subaru
5 out of 5
11/5/2016
Andrew was terrific. Thanks.
Guadalupe H.
Vehicle Make : Cadillac
5 out of 5
11/5/2016
I loved the text messages received upon every step of the way until I walked out the door. Sydney was awesome!
Lynne F.
Vehicle Make : Mercedes
4 out of 5
11/4/2016
John was wonderful. Everything was just as he told me it would be. Thank you
Jennifer M.
Vehicle Make : Nissan
5 out of 5
11/3/2016
Very pleased with the service! Thank you!!
Trung P.
Vehicle Make : Honda
2 out of 5
11/3/2016
My service guy was Sid. I arrived to my appointment with someone else serving me. Everything was fine and taken care of. I returned when my vehicle was completed and finally met my service guy. Sid did not impressed me with his answers. I asked about my rear left tail lamp not being flush with the body of the vehicle and his replied was that they looked at it but that's how it was manufactured. Even though the right side is flush and I remembering my left side was also flushed prior to the accident. Then under the bumper I asked him why the aaccessory attachment wasn't completely attached and flush with the bumper. He advised that's how it's made and because it's a Honda. The way he made his comment was very offensive and I took it personal. He implied my Honda is cheap with crappy materials. I am very disappointed in the service and will not be coming back as a customer.
Vera P.
Vehicle Make : Kia
1 out of 5
10/30/2016
There were parts missing out of my trunk
Taniqua Y.
Vehicle Make : Chrysler
5 out of 5
10/29/2016
Chris was exceptional and did as promised in the timeframe promised! He was also very courteous and very resectful which I truly love!!! My car is AWESOME again! Thank you Service King Frisco!!!
Scott K.
Vehicle Make : Chevrolet
5 out of 5
10/24/2016
Andrew did a great job of managing my service. He kept me informed of my truck's progress, and worked to get an insurance issue straightened out quickly and completely.
William D.
Vehicle Make : Honda
5 out of 5
10/24/2016
My van looks great . Very pleased with the service. Thank you
Laurie D.
Vehicle Make : Mazda
5 out of 5
10/24/2016
Service Advisor, Andrew, kept me updated about the progress of my vehicle with texts and telephone calls. My vehicle was ready two days ahead of schedule. I will highly recommend the Frisco Service King location to friends.
Thonisha B.
Vehicle Make : Hyundai
3 out of 5
10/24/2016
Andrew did a wonderful job as my service technician. When he didn't have the original estimate, he tried to efficiently either get the car transferred to the Plano location or then a copy of the estimate. Once he had the estimate, he worked swiftly to get it repaired, including submitting a supplemental claim through the paying insurance company.

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