Connie S.
Vehicle Make : Chevrolet
Matt my service advisor was very good
Rebecca W.
Vehicle Make : Hyundai
The repairs to my vehicle look great and the adviser kept me fully informed every couple of days as progress was made. Matt was very pleasant and took the time to understand all of my concerns. His attention to detail and follow up made this situation easier to go through.
The only thing the bothered me was that the items in my center compartment were moved around and left open and the driver's door and frame around the door on the interior we're dirty from hand and foot marks.
Overall, it was a very positive experience. Thank you.
Joe T.
Vehicle Make : Nissan
Is it unreasonable to expect the car be washed before being returned??
Doug M.
Vehicle Make : Audi
Jeremy did a great job of communicating timelines. Repair looks great.
Robert C.
Vehicle Make : Mercedes
As a prior employee of Service king, I was completely satisfied with everything that was done to my car. Tell mr. Eddie Rice he has developed a great body repair business second to none.
Robert C
Haley H.
Vehicle Make : Ford
Not only did Jeremy Weatherall do an excellent job keeping me informed and setting proper expectations, he was also extremely friendly and help set my mind at ease. Jeremy also gave me a couple helpful hints to take care of my new clear coat paint. The repairs on my truck are flawless as if nothing ever happened which is hard to believe considering the damage. All in all it was an outstanding experience and I will always recommend using Service King for vehicle repairs to friends, family, and anyone else who ask me where I would drop my truck off.
Tiffany R.
Vehicle Make : Nissan
Matt was incredible. He communicated with me daily on the progress of repairs to my Nissan Pathfinder. He was kind, efficient and extremely professional. Because of his supberb service I will bring any repairs to service King.
Thank you.
Tiffany R
Yvonne M.
Vehicle Make : Toyota
Once I received the service date appointment, there were no delays. The staff and service advisor were efficient; I received texted messages about my vehicle's progress; and, lastly, the vehicle's bumper looks very good.
John M.
Vehicle Make : Chevrolet
Very good consistent communication.
Geoffrey C.
Vehicle Make : Lexus
Nice job, efficient, courteous.
Alfonse P.
Vehicle Make : Lexus
Not only was the job exquisitely done but the process was reassuring and pleasant. We felt Kenneth Karraker was very knowledgeable and we especially appreciated his personal continuing updates along with the electronic ones. We will definitely recommend ServiceKing to our friends. Many thanks for a job well done!
Rubenmichelle L.
Vehicle Make : Hyundai
Great communication throughout the process!
Charlene P.
Vehicle Make : Dodge
The accident wasn't my daughter's fault and we still had to pay out of pocket for the repairs. After paying $1780, we leave and my daughters truck dies in traffic multiple times. Also, they offered me a coupon one week, but still didn't have enough to pay, but wouldn't let me have that coupon the next week. Then we had to get her a rental so she could get to school, which they took a $50 deposit, and I haven't been reimbursed yet. I will never use them again.
Mark K.
Vehicle Make : Ford
best shop there is never a worry
Raymond A.
Vehicle Make : Toyota
Don't change a thing; I especially appreciated those timely and informative text messages that were sent to me on a daily update basis by your man Matt.
Thanks,
Ray Ash
Dorene O.
Vehicle Make : Nissan
Excellent customer service...great work!!!...and Kenneth with USAA is a dear to work with!!! Completely keeps me updated 100% and your team finished earlier than expected ...thanks so much !!
Steve W.
Vehicle Make : Chevrolet
You fixed what was obvious. I told Jeremy that after the wreck, my headlights were not alligned right and to please adjust them...they weren't adjusted. I also mentioned that my truck now pulls to the right and to please check the allignment....you didn't check that either because it still pulls to the right. I brought my truck in on my appointed day (Monday 15th) and was told that it would be ready by Friday (19th). I just received my truck yesterday (8/30) after a very minor accident repair.
Benjamin R.
Vehicle Make : Nissan
Excellent communication about the whole car repair process. With the daily updates, i always knew what step my car was at.
Kristianne G.
Vehicle Make : Nissan
Wyatt Etheridge was excellent! Whole team has great customer service. Thankful to have repair done.
Judy B.
Vehicle Make : Toyota
Brandon was great. He went over and beyond to help us at a time like this.
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