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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 290 reviews 73%
4 star 62 reviews 16%
3 star 5 reviews 1%
2 star 10 reviews 3%
1 star 31 reviews 8%
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(All Vehicle Makes)
Klaus S.
Vehicle Make : Volkswagen
5 out of 5
3/4/2016
Excellent service and follow up
Rita L.
Vehicle Make : Ford
5 out of 5
3/3/2016
Great service, great people and loved all the text updates throughout the process. Thanks!!!
George W.
Vehicle Make : Chevrolet
4 out of 5
3/2/2016
Runs smoother than new.
Franda Sue.
Vehicle Make : Honda
4 out of 5
2/23/2016
Corey went above and beyond for me.
Daniel A.
Vehicle Make : Chevrolet
5 out of 5
2/22/2016
Fast result, and great customer service, Dennis was a great person to talk to, will definitely recommend your business
Scott K.
Vehicle Make : Honda
5 out of 5
2/22/2016
We were kept updated on the progress of our car repair. The car looked good when it was returned to us. We have had no problems with it in the short time we have had it back. We were treated with courtesy whenever we contacted the facility. Thank you,
Kamme W.
Vehicle Make : Toyota
2 out of 5
2/20/2016
Very unhappy. A neighbor had to inform me last evening about 8pm that my headlights were not working. Dashboard lights were working ok so I did not know. Extremely dangerous to make a 2 mile trip and just get back home safely. I have no faith whatsoever that you have fixed my car properly. This will be reported to my insurance company on Monday
Sretenka R.
Vehicle Make : Subaru
5 out of 5
2/13/2016
Excellent job !!!
Tim B.
Vehicle Make : Cadillac
5 out of 5
2/10/2016
Valerie was awesome. Very organized, efficient, and solid with her communications. I was very pleased with the repair work
Gerald T.
Vehicle Make : Honda
5 out of 5
2/8/2016
Great people great worj
Joseph N.
Vehicle Make : Lexus
5 out of 5
2/7/2016
Good communication with customer and very professional.
Stephanie H.
Vehicle Make : Lexus
5 out of 5
2/6/2016
Excellent service. Our car looks like new. Our service tech**** K was wonderful.
Oneka G.
Vehicle Make : Toyota
5 out of 5
2/5/2016
Great customer service, I appreciated the daily , weekly text msg I would receive regarding the repairs. The concern from my service Tech how he went out of his way to assure me that I would receive the most professional and best service.
James J.
Vehicle Make : Ford
1 out of 5
1/31/2016
The truck was NOT properly repaired
Rajal R.
Vehicle Make : Toyota
5 out of 5
1/30/2016
The work was excellent. It took a little longer than I had anticipated, but the constant updates were great!
Thompsonstarla Thompsonjoe.
Vehicle Make : Mercedes
4 out of 5
1/24/2016
Repair took a very long time for a minor fender bender. 3 weeks. I kept getting texts from service king that my car was ready but when I would call, it was never ready. The guy working as my advisor was great, but when I went to pick up my car, no one was in the office. I called over and over, watched their phone ring off the hook with no one answering their customers, waited for over 30 minutes, until I finally decided to go into the back (where it says no customers allowed) and the person responsible for the front was just standing there chit chatting. I was not happy. Besides the carelessness of this location, (dallas, reeder rd) my car looks great, and they did a great job on the actual repair.
Charles E.
Vehicle Make : Dodge
4 out of 5
1/22/2016
Colby was great. High energy, proactive, helpful. Even when my repair was delayed, he stayed true to deadline despite illness and family issues. Great guy.
Sandra S.
Vehicle Make : Dodge
5 out of 5
1/22/2016
Thank you for doing such awesome work!!
Edward L.
Vehicle Make : Toyota
5 out of 5
1/21/2016
You all did a great job making my car look new again and returning it in a timely manner. Thank you so much.
Terence T.
Vehicle Make : Cadillac
4 out of 5
1/20/2016
As this is my first experience with service King, the friendly yet professionalism that**** Kuhn showed gave me reassurance, confidence that he's take care of my car, and he did just that, even text along the way of every process up until time to pick it up..awesome!! Thanks soo much

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