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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1077 reviews 77%
4 star 205 reviews 15%
3 star 26 reviews 2%
2 star 28 reviews 2%
1 star 63 reviews 5%
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(All Vehicle Makes)
Steven C.
Vehicle Make : Kia
5 out of 5
5/15/2018
Having the daily updates on things going on, was wonderful. I wasn’t left just wondering when it would be ready. Thank you so much!
Alma G.
Vehicle Make : Ford
5 out of 5
5/15/2018
Alyssa Culver is great she did a really good job on my Ford Expedition. Khoi is a really nice service advisor
Sharon P.
Vehicle Make : Toyota
5 out of 5
5/12/2018
Thank you for excellent service
Prakash R.
Vehicle Make : Lexus
4 out of 5
5/12/2018
Although the Service King experience was great, I was disappointed Allstate didn’t schedule my rental car at the location. I had to endure a long wait while the claims representative put me on a hold while insisting there was no rental car at the location after 5 pm. I had to hang-up and call another rep at Allstate to get my rental car. This was the first and only unpleasant experience I’ve had and I shouldn’t as I’m entitled to a rental car with my policy and been with Allstate for a long time.
Monique J.
Vehicle Make : Ford
5 out of 5
5/11/2018
Fast and timely manner.. you all kept me informed on updates with my vehicle. Delivered as promised.
William N.
Vehicle Make : Hyundai
1 out of 5
5/11/2018
It's still hearing a scraping noise coming from the front in of my vehicle. There vwas no mention of it in the report when I received it back, I don't know if it was even addressed. I will have to bring the vehicle back in I take it to another shop.
Arthur W.
Vehicle Make : Honda
5 out of 5
5/11/2018
Car looks great. Work was completed early. Service manager was polite and informative.
Martin K.
Vehicle Make : Ford
5 out of 5
5/11/2018
Liked the texts keeping me updated. Truck looks good. Will look over it better this weekend.
Richard M.
Vehicle Make : Honda
3 out of 5
5/9/2018
All things considered, good job. I appreciate Jason's efforts to keep me informed and his professionalism throughout this process. Several observations Engine compartment was returned really dusty and dirty. I keep it wiped down on a regular basis. One rubber caped fastener is missing under the LR wheel well. Horizontal seam on tailgate seems wider than normal. Seam between LR quarter panel and LR taillight seems wider than normal.
David J.
Vehicle Make : Mercedes
5 out of 5
5/7/2018
The car looks very good. I did not need a text update every day.
David H.
Vehicle Make : Ford
4 out of 5
5/6/2018
Service personabland as quoted. Thank you.
Brenda K.
Vehicle Make : Ford
5 out of 5
5/6/2018
Everything was great
Lesliescott V.
Vehicle Make : Toyota
5 out of 5
5/5/2018
Tristian kept me informed on everything that was going on. Got text informing me of a day that it was estimated to be done and it was done early.
Lb B.
Vehicle Make : Nissan
4 out of 5
5/5/2018
The professional that handled my situation was Grrrreat.(Corey Winn). My only complaint was that I didn't get the fronto end placed on my truck that came with it."The Heavy Chrome Edition" But I can't help but to be satisfied. Th
Sharron F.
Vehicle Make : Dodge
5 out of 5
5/5/2018
Wonderful service. I would definitely use again.
Uvaldo G.
Vehicle Make : Chevrolet
5 out of 5
5/5/2018
I have enjoyed your professionalism not only the Service Advisor Mr. Khoi Nguyen but from the everyone from the first time I walked in to the time I picked up my vehicle. I would highly recommend Service King to my friends and family thank you not only for doing an excellent job on the repairs but for doing a quality job before scheduled date. Thank you.
Mauricio D.
Vehicle Make : BMW
5 out of 5
5/4/2018
Great job
Meloney B.
Vehicle Make : Chrysler
1 out of 5
5/3/2018
We picked up vehicle and we found when we got home that the front fog light isn't working and also the casing that the front fog lights r in are totally different not acceptable. We would appreciate this to be corrected ASAP.
Chrystal W.
Vehicle Make : Hyundai
5 out of 5
4/29/2018
Christian was awesome
Christiana W.
Vehicle Make : Ford
5 out of 5
4/28/2018
Great communication and customer service. Jason made this experience go very smoothly.

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