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Body Shop Review Summary

5 star 1077 reviews 77%
4 star 205 reviews 15%
3 star 26 reviews 2%
2 star 28 reviews 2%
1 star 63 reviews 5%
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(All Vehicle Makes)
Conditioner T.
Vehicle Make : Chevrolet
5 out of 5
4/19/2015
Customer service was great,and communication was perfect.
Patricia F.
Vehicle Make : Toyota
5 out of 5
4/19/2015
Jose Castillo handeled the repairs on my car and was very professional and kept me informed on a daily basis. When I picked up the car it was clean and the repairs looked great. I was very happy with the job Service King did & Mr.Castillo was very kind and helpful. This was my second experience with Service King & recommend them to anyone.
Katie M.
Vehicle Make : GMC
4 out of 5
4/17/2015
I was so pleased with my Service King experience! Besides everyone being so friendly and helpful, they did a fantastic job fixing my car. Josh Newberry was so nice, constantly giving me updates on the process, which ended up being fixed in a very timely matter. The quality of work they did on the back of my Yukon was incredible. I was very happy with the job done. I needed a rental car while my car was in the shop, and Chelsie, at the onsite Enterprise, was so friendly and did a fantastic job having a car comparable to my car ready to go for me. (In fact my kids didn't want me to return the rental because it was a 2015, and they liked it so much.) I will definitely come to Service King again for the friendly and professional staff/work done. Thank you for making this a very smooth and pleasant experience.
Jarrod H.
Vehicle Make : Subaru
5 out of 5
4/17/2015
Job well done
Christine E.
Vehicle Make : Kia
5 out of 5
4/17/2015
Judy was so awesome!! She made the stressful experience of car repairs stress free. I love her - always very professional and courteous.
Sarah S.
Vehicle Make : Dodge
5 out of 5
4/17/2015
Jason contacted me every step of the way and even had my Durango ready early. Looks brand new. Service King and Jason did an amazing job. Thank you !
Nancy B.
Vehicle Make : Saturn
4 out of 5
4/17/2015
I will be a customer for life I received the best customer service. Though the work took longer than anticipated, I was kept informed and it was worth the wait. My car looks like it never had any damage at all. It is nice to see that pride and commitment to a job well done is still in practice.
Karen H.
Vehicle Make : Nissan
5 out of 5
4/17/2015
Absolutely awesome! !!
Rosemarie M.
Vehicle Make : Ford
4 out of 5
4/17/2015
Josh Newberry has superior customer service skills and he's a huge part of the reason I chose to have my vehicle serviced there.
Edmond B.
Vehicle Make : Chevrolet
5 out of 5
4/10/2015
Awesome job!
Christina S.
Vehicle Make : Toyota
5 out of 5
4/9/2015
Great service
Christopher K.
Vehicle Make : Cadillac
1 out of 5
4/7/2015
I got home and noticed that the passenger door is now different from the repaired door. I looked closer and realized both doors had the same markings on them and we're both attempted to be broken into. Wish we could have caught that and had both done properly. Nothing Jose did incorrectly just we should have examined closer.
Bob Hortencia.
Vehicle Make : Chevrolet
5 out of 5
4/4/2015
Service was so, so, great!
Eldric M.
Vehicle Make : Scion
2 out of 5
4/3/2015
The repairs were to my satisfaction. I think a better job of communicating have done. Especially when it was obvious it was going to take longer than originally estimated. I maybe could saved some money on the rental car situation.
Clayton P.
Vehicle Make : Hyundai
5 out of 5
4/3/2015
Great customer service
Jonathan G.
Vehicle Make : Dodge
5 out of 5
4/3/2015
Great work and amazing customer service. Jose Castillo is a pleasure to work with...you need to give that guy a raise!!
John F.
Vehicle Make : Hyundai
5 out of 5
3/21/2015
Everyone that I interracted with was professional and courteous. The turn-around time was quicker than I expected. Thank you.
Richard G.
Vehicle Make : Dodge
5 out of 5
3/21/2015
Josh was great coordinating the repairs, and the work quality looks wonderful. Thank you.
Evan B.
Vehicle Make : Jeep
5 out of 5
3/14/2015
Jason did a great job keeping me informed on the progress of my vehicle.
Tenley H.
Vehicle Make : Scion
2 out of 5
3/14/2015
Would have liked to get a pick up time early on Friday (day it was suppose to be ready) -- rather than me calling twice beginning at 11am. Otherwise Jason did a very good job.

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