Service King Southside

I picked up my car around 545 yesterday since I was informed it was ready.i had to return the rental since that was the agreement with the insurance company. Once my car is done I have to return the rental or else Id get charged...I began to drive my car home and not long after turning into the busy street of military, it starts going into the other lanes. I could barely accelerate to 20 miles per hour until it wasn't safe at all to drive. Since they had closed I had nothing else to do but to drive as slow as I could so I wouldn't get into an accident. If I didn't live down military and had to drive on the highway, I'm pretty sure there would've been an accident. I'm extremely down by the business. I did "trust" service king with my car and that it would be in safe driving condition, but that's not how things occurred. How could they have released a vehicle to a customer when the car couldnt even make it out of the lot without it being stable and safe to drive? Did no one test drive it? Because in the condition it's in, no business would have let anyone try and drive off with it. I'm so glad my 2 year old nephew was not in the vehicle with me... On another note, the color of the bumper that got replaced does not match the rest of the car. It's a different shade. And another upsetting thing is that my car now has a crack on the rear passenger side when it wasn't like that at all before...

Yes did a great job

After reviewing my repairs I was not satisfied.The bumper is not aligned with the rest of my vechile, the paint job looks different from the original color and a small dent and stratch was made on my vechile during the repair process. The customer service was great but the repairs still need work.

You'll did an awesome job on the car. I will definitely be coming back in the future.

I was very impressed with the work. I am one very happy customer. I would so recommend you guys to anybody. Thank you Service King.

Team was great, especially Valerie Elias. Always returned my calls and gave very honest answers to all my questions. Would highly recommend Service King - 736 SW Military in San Antonio, TX. Thanks for a great experience.

Patrick Cassidy was professional and courteous he did an outstanding job!

The staff was very courteous and professional. The repairs were excellent, could not distinguish between the unrepaired and repaired areas of the vehicle.

We are pleased with the results we received. Thanks to all the people that helped us ????????

Good service , and car was done earlier then I thought .I missed my baby (my car) so Mich they took real good care of him and cleaned it very pleased thanks pat and crew

The staff was courteous and Pat did a great job giving me updates in a timely manner. He was very helpful, professional, dedicated and I could tell he cared about his customer which is very important. The repair was to my satisfaction and beyond.

Most amazing service, the people **** word awesome would i recommended this shop too everyone. Timely fashion. Thanks service king **** very greatful customerin lytle tx.

I was told 3 times, that the repairs were done, & my car was ready to pick up. So far I've made 2 trips to the shop & have left without my car, because it wasn't ready. The first 2 times, it was that the rear quarter panel didn't fit flush, now I'm currently waiting for my drivers seat to be fixed, because it was overlooked in the appraisal stage. I'm less than overwhelmed

Thank you for the good job !

They did and excellent job on repairs. We appreciate the speed in which our repairs were completed. Our service advisor, Valerie Elias, was an excellent service rep for your company. She kept us informed of the happenings and was a joy to work with, very pleasant and knowledgable. We couldnt ask for anyone better to work with!

Thank you for the fast and friendly service.

Pat Cassaday was very kind, and really knew his job. He is an asset to your company. My truck looks wonderful and I'm very happy about the whole experience. Thank you..

Definitely recommend

Everyone was very courteous and friendly which was surprising.

Thanks to Aaron