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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 646 reviews 80%
4 star 103 reviews 13%
3 star 18 reviews 2%
2 star 17 reviews 2%
1 star 27 reviews 3%
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(All Vehicle Makes)
Catherine J.
Vehicle Make : Lexus
5 out of 5
5/27/2016
Quick turn around Thanks
David W.
Vehicle Make : Volvo
5 out of 5
5/27/2016
Outstanding service.
Yenny C.
Vehicle Make : Honda
5 out of 5
5/27/2016
They did a very good job and mike he knows how to Take care a costumer he is very good and I will recommend this place
**** L.
Vehicle Make : Buick
5 out of 5
5/24/2016
Mike was absolutely phenomenal. Great customer service, great attitude, and genuinely cares about the customer. He goes above and beyond in every way.
**** H.
Vehicle Make : Honda
5 out of 5
5/24/2016
Excellent service. Great communication. Mike Duvall outstanding.
Jana B.
Vehicle Make : GMC
4 out of 5
5/21/2016
Carlos Ramirez at the Lemmon avenue location in Dallas was incredible. Very responsive and great follow-up with my insurance company. Fantastic attention to detail after thieves stole my tires and compromised my vehicle. He was thorough and had great customer service.
Regina C.
Vehicle Make : Honda
5 out of 5
5/20/2016
I had a great experience with Service King, Lemmon Ave, Dallas. Should I need work like that again, I'll return.
Jenna S.
Vehicle Make : Toyota
5 out of 5
5/18/2016
Mike Duvall had the best customer service.
Hector C.
Vehicle Make : Kia
1 out of 5
5/18/2016
Car was suppose to be ready Thursday last week. I stopped by on Friday and saw my car without the part it needed. I received a survey today saying thank you for bringing the car... But I don't have my car. I called Tim and he said the car was taken to be washed and he would call me back between 3-4pm. No call was made at all. Then I stopped this evening to find out my car still had blue tape all over and was not ready. I took pictures on Friday and today and obviously is hasn't been touched. I was lied to in many different ways, I will be contacting my insurance company and let them know there is some type of fraud here. I still have a rental car the insurance is paying for. I checked on the replaced part and doesn't cost as much as they are charging.
Lindsay M.
Vehicle Make : Honda
5 out of 5
5/18/2016
I got regular updates on the status of my car via text message, which was very convenient. Everyone at this Service King location, from the receptionist to my specialist, was very professional and welcoming. Having the Enterprise car rental on location was also convenient.
Brian M.
Vehicle Make : Jeep
5 out of 5
5/17/2016
Thanks...
Matthew L.
Vehicle Make : BMW
5 out of 5
5/16/2016
Mike Duval was amazing!! He is helpful and very honest. He's a stand up guy.
Omer D.
Vehicle Make : Mercedes
4 out of 5
5/12/2016
Service was great. However your phone system is horrible. All the computer routing to different auto messages and having to listen to the Sevice King jingle 50 times just to end up at a call center is horrible. Each location should have a much simpler way to reach you service rep
**** C.
Vehicle Make : Mitsubishi
1 out of 5
5/9/2016
Scratches on my car (from service King). Car not cleaned and dusty from repairs when I picked up - white powder all over the inside of my car in the door/speakers. There was a piece of my car missing that I had to point out and they had to look for it in the shop. Not at all impressed and I will be coming back tomorrow.
Christine B.
Vehicle Make : Toyota
5 out of 5
5/7/2016
Great job. Mike was fantastic.
James H.
Vehicle Make : Toyota
4 out of 5
5/7/2016
Great service from everyone at service King. They were able to get my car into the shop on short notice and get the car fixed in a short amount of time. Mike kept me updated on the car's status and the overall process was very easy for me.
Yessica M.
Vehicle Make : Chevrolet
5 out of 5
5/5/2016
I loved the customer service as soon as I walked in they helped me out they made me feel welcomed.they answered all my questions I had..had a great experience with service king...
Andrew D.
Vehicle Make : Porsche
5 out of 5
5/5/2016
Great work, very well done. Your manager in particular is awesome. I have respect for anyone who takes that kind of pride in his work.
Christopher G.
Vehicle Make : BMW
5 out of 5
4/30/2016
Outstanding!
Tami S.
Vehicle Make : Lexus
5 out of 5
4/30/2016
Roy was amazing !!! Thorough, so personable and great followup until I received my Lexus back. Very well done!

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