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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 646 reviews 80%
4 star 103 reviews 13%
3 star 18 reviews 2%
2 star 17 reviews 2%
1 star 27 reviews 3%
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(All Vehicle Makes)
Matt M.
Vehicle Make : Porsche
5 out of 5
3/30/2018
Becca was fantastic. She delivered timely updates and service was great.
David G.
Vehicle Make : Kia
5 out of 5
3/28/2018
Shea was wonderful and they did a fantastic job repairing my car!
Edward B.
Vehicle Make : Lexus
4 out of 5
3/24/2018
EVERYONE was very nice and helpful and thoughtful. SOMEBODY in charge is teaching the right way for any business to treat its’ customers...the very people who are “paying their salaries”!! GOOD GOING!! Ed and Susie Bernet
Stewart J.
Vehicle Make : Toyota
4 out of 5
3/24/2018
I arrived and my reservation had gone missing. Shea got me set up and gave me all the info needed plus some. Great customer service, and even called hertz for my ride! Thanks Shea and the team!
Kathy R.
Vehicle Make : Saturn
4 out of 5
3/21/2018
I really appreciate the fact, that I was getting updates about the repairs to my vehicle along the way. Service was completed a day ahead of scheduled, which was a wonderful bonus. Saying I’m happy with the finish product is an understatement. My service advisor Shea Burleson was warm and friendly, he made me feel comfortable leaving my car in hands of Service King. Thank you guys for the great job, from beginning to end.
Charles C.
Vehicle Make : GMC
1 out of 5
3/20/2018
Wrong model tail lamp was installed and does not match. Does not function as well. It is apparent no Quality Checks occurred before returning to customer.
Phile T.
Vehicle Make : BMW
5 out of 5
3/17/2018
Fast, cost effective quality repair Augmented with courteous and informed customer service.. Good outfit!
Carol A.
Vehicle Make : Ford
5 out of 5
3/17/2018
Mike Ducall was very helpful and followed through to ensure all was taken care of properly.
Alexandra K.
Vehicle Make : Volkswagen
4 out of 5
3/17/2018
Ariana (at the Lemmon Ave location in Dallas) was fantastic. She had a very positive energy which is appreciated when you are dealing with a damaged vehicle. I personally appreciated the text message system that came from her with updates on the repairs. The best feature was that I could respond to the messages knowing an individual was actually on the other end. Thank you to Ariana and the team.
Carol A.
Vehicle Make : Ford
5 out of 5
3/10/2018
Mike handled the repair process very well and was good at returning calls. He was friendly and professional.
Jose S.
Vehicle Make : Chevrolet
5 out of 5
3/10/2018
Shae was great, very helpful. Service King has always been our go for collision repair.
Raquel L.
Vehicle Make : Nissan
5 out of 5
3/3/2018
Excellent Team all friendly and efficient. Ready on time , good job , happy to have my car all fixed . Congratulations !! Raquel L
Chris M.
Vehicle Make : Nissan
5 out of 5
2/24/2018
Shea was great to work with and thank you to the whole Service King Team. Chris
Nancy H.
Vehicle Make : Toyota
5 out of 5
2/24/2018
Michael was the best. Give him a good raise! He was very helpful and courteous.
Noah B.
Vehicle Make : Toyota
5 out of 5
2/24/2018
Professional estimators, efficient office staff, and repair was done perfectly and quicker than expected!!
Ronald H.
Vehicle Make : Audi
5 out of 5
2/23/2018
Work was done well and timely. Especially appreciated Shea's care, communication and professionalism
Alejandro C.
Vehicle Make : Infiniti
5 out of 5
2/23/2018
Ariana provides excellent customer service and is very friendly! I like the constant updates too.
Laura W.
Vehicle Make : Buick
5 out of 5
2/19/2018
This was my 2nd use of Service King with Shea Burleson both times. Painless, quick and professional with a warm customer service attitude.
Elias Z.
Vehicle Make : Lexus
5 out of 5
2/19/2018
Service Advisor Shea Burleson stayed in contact with me through the whole process . I can not be more satisfied.
**** M.
Vehicle Make : Toyota
5 out of 5
2/16/2018
The work was done quickly and professionally. I was so happy with the final product as well. I can't say enough about how great Ariana was to work with!

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