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Body Shop Review Summary

5 star 646 reviews 80%
4 star 103 reviews 13%
3 star 18 reviews 2%
2 star 17 reviews 2%
1 star 27 reviews 3%
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(All Vehicle Makes)
Vickie H.
Vehicle Make : Mercedes
5 out of 5
2/26/2016
Very friendly , helpful employees at service King. I was extremely satisfied with the customer service !
Adam M.
Vehicle Make : Honda
4 out of 5
2/26/2016
While the work is outstanding, Mike was the best part of the experience. He was helpful, communicative, and informative. I'm sure he runs an excellent team, which was showcased by the way my car turned out. This is the second time I've had work done at this location, and I was not disappointed. I'll look to have any and all of my work done at the Park Cities Service King...and ideally I'll work with Mike again.
Hayden M.
Vehicle Make : Honda
4 out of 5
2/26/2016
The guy that helped me out was so good! I can't remember his name but he has a beard and his desk was to the right whenever you walk into the door.
**** C.
Vehicle Make : Toyota
5 out of 5
2/25/2016
The work was done well and efficiently. I appreciate the continued follow up on status as well. Thank you!
Karen L.
Vehicle Make : Volkswagen
5 out of 5
2/24/2016
Great friendly efficient service. Mike was great!
Ruby C.
Vehicle Make : Infiniti
2 out of 5
2/23/2016
Based on intake conversation with my rep I was expecting more frequent updates on status of the repair. Also, the estimated completion time I was given changed a couple of times but I had to call in to find that out. It would also be nice if SK had a website that you could just log in and check repair status. If such a convenience was available I was not made aware or given access.
Crispin L.
Vehicle Make : Ford
5 out of 5
2/18/2016
No estoy contento con el trabajo ya que movieron partes del volante que no debieran de mover y lo dejaron mal acomodado y no me pusieron la informacin de mi camioneta en la puerta
Megan M.
Vehicle Make : Chevrolet
5 out of 5
2/15/2016
Great service and great job fixing my car.
Jason S.
Vehicle Make : Jeep
5 out of 5
2/13/2016
Excellent service! Mike was helping me with my usaa claim and he was amazing!!!
Michael M.
Vehicle Make : GMC
3 out of 5
2/13/2016
Though it was inconvenient that it took a 4th day.
Robert T.
Vehicle Make : Toyota
5 out of 5
2/13/2016
Very easy process. Michael Groch was a pleasure to work with. Appreciate the text updates. Car looks fantastic.
Jay K.
Vehicle Make : Toyota
5 out of 5
2/13/2016
Tim did a great job communicating with me.
Holly R.
Vehicle Make : Dodge
4 out of 5
2/13/2016
Tim was awesome! Nervous about leaving my car with an auto shop I've never used before. Tim walked me through the process, eased my concerns, and let me know updates every step of the way. I began to trust them and knew I made the right decision with this shop! They were efficient with time, and I had my car back within 5 days. Will be back for any repairs needed in the future. This location books fast, so you may have to wait to get into this one, but well worth the wait!
Kristen C.
Vehicle Make : Jeep
5 out of 5
2/13/2016
Love the service and the person who helped me was great! Also love the text updates!
Samantha G.
Vehicle Make : BMW
4 out of 5
2/11/2016
Super fast
John N.
Vehicle Make : Toyota
3 out of 5
2/9/2016
My only wish was that my car was in the shop for almost a month. I guess I understand that it can take time to get parts in but 26 days is a long time. Thankfully, I had rental reimbursement, not sure how I could have survived without it.
**** B.
Vehicle Make : BMW
2 out of 5
2/6/2016
Overspray of fender repair into trunk sealant.
Pat S.
Vehicle Make : BMW
2 out of 5
2/6/2016
Why keep it over the first weekend and 4 more days??????
Jack S.
Vehicle Make : Acura
5 out of 5
2/5/2016
My service representative was very enjoyable to work with.
Donna C.
Vehicle Make : Toyota
5 out of 5
2/5/2016
Great job. Very easy.

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