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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 646 reviews 80%
4 star 103 reviews 13%
3 star 18 reviews 2%
2 star 17 reviews 2%
1 star 27 reviews 3%
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(All Vehicle Makes)
Jonathan P.
Vehicle Make : Lexus
5 out of 5
10/20/2017
I have asked that you text me the pictures taken of the car before the work was done. Please send those ASAP. Thanks
Patricia D.
Vehicle Make : Honda
1 out of 5
10/20/2017
No one checked the car before it was released to me. I had to come back and when I opened my trunk the truck liner was filthy and covered with silver dirt. My family has used another location for years through USAA’s recommendation and someone walked us through ensure everything was done and clean. The opposite at this location. Very disappointed.
Farrin M.
Vehicle Make : Jeep
5 out of 5
10/20/2017
mike was so easy to work with and very timely on answering any and all questions I had.
Kurt B.
Vehicle Make : GMC
5 out of 5
10/20/2017
Mike Duvall was great help throughout the process and expressed his ability well for his job. Thanks
Caroline F.
Vehicle Make : Honda
5 out of 5
10/19/2017
Michael was wonderful!
Pep P.
Vehicle Make : GMC
4 out of 5
10/18/2017
Ariana is a super star!!!! I think I'm going to hire her away from you.
Jodie C.
Vehicle Make : Toyota
5 out of 5
10/18/2017
The staff went out of their way to take care of me.
Ryan C.
Vehicle Make : Cadillac
5 out of 5
10/17/2017
Great staff great work
Greydon C.
Vehicle Make : Jeep
5 out of 5
10/17/2017
Already did a 5 star review online. Communication was excellent. Shae and front office staff provided great customer service.
William H.
Vehicle Make : Toyota
5 out of 5
10/12/2017
On time, pleasant people to deal with. Even cleaned my old work truck. Thanks alot.
Frank W.
Vehicle Make : Honda
5 out of 5
10/12/2017
Mike Duvall in Dallas took excellent and thorough notes about the damage to my car. Everything looked great upon pickup and they worked with me to make sure I was able to make it in time for closing. Thanks!
Humberto R.
Vehicle Make : Honda
5 out of 5
10/11/2017
Very courteous service
Theresa J.
Vehicle Make : Mercury
4 out of 5
10/10/2017
Shea Burleson made the ordeal of having my car repaired effortless
Melissa C.
Vehicle Make : Lexus
5 out of 5
10/9/2017
Ariana was extremely helpful. I appreciated her daily text updates on the status of the repairs and was thrilled when my car was ready sooner than originally anticipated.
Joyluke A.
Vehicle Make : Kia
5 out of 5
10/9/2017
Great experience!
Gina R.
Vehicle Make : Lexus
5 out of 5
10/6/2017
Shea was excellent in communication and the overall work on my car was great. I was nervous at first but after receiving my car I was excited about the outcome. Service King did a great job in keeping up with the finished date. Satisfied customer.
Cheryl L.
Vehicle Make : BMW
4 out of 5
10/4/2017
Great service advisor. Horrible facility from parking standpoint. Won’t use again. Consider using a valet parking service to handle busy morning. Esp mondays
Cesar B.
Vehicle Make : Kia
4 out of 5
10/3/2017
Ariana is a great assest to your organization. She was knowledgeable and very professional. There was a minor issue with the results of my repairs and she was quick to resolvet. She is passionate about what she does and driven to provide customer service. I don't hesitate to go back to service king if I know I know she is my service Rep. Thank you for making my car better than what it was before the accident.
Abraham K.
Vehicle Make : Mercedes
5 out of 5
9/30/2017
Great service. Friendly faces. Sean the manager was especially gracious and helpful. Kudos to him and his team!
Joseph M.
Vehicle Make : Audi
5 out of 5
9/29/2017
I appreciate the daily text updates

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