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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 791 reviews 76%
4 star 160 reviews 15%
3 star 13 reviews 1%
2 star 16 reviews 2%
1 star 55 reviews 5%
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(All Vehicle Makes)
Jennifer S.
Vehicle Make : Honda
5 out of 5
2/5/2017
I've been to this location several times in the last few years and have consistently received great customer service. Everyone is always very polite. My experience is always seamless as they work closely with insurance and the rental car company. I always receive updates regarding repair. And I've always been pleased with the repairs.
Leslie G.
Vehicle Make : Toyota
4 out of 5
2/5/2017
Everyone I met at Service King was very helpful and accommodating from beginning to end. The lady at the front desk was cheerful and called Enterprise to come pick me up at drop off. Dustin M was awesome. He made sure I never had to wait and at drop off and pick up saw me drive up and met me in the parking lot before I could even get out of the car. He gave me an accurate estimate on how long repairs would take and called to give me updates during the repairs. Hopefully I won't need your services again but if I do I will gladly return to your facility.
Nancy P.
Vehicle Make : Hyundai
5 out of 5
2/5/2017
I was kept informed on progress. Car was ready earlier than expected. Looks great.
Glenn K.
Vehicle Make : Ford
5 out of 5
2/4/2017
Great service from John and the team across-the-board I really appreciated the text updates with progress and they finish two full days ahead of schedule would really help me out will definitely return if I need any repairs in the future
Patricia W.
Vehicle Make : Honda
5 out of 5
2/4/2017
Great service from the receptionist to my service person Dustin Mowery!
Elizabeth T.
Vehicle Make : Toyota
5 out of 5
2/4/2017
Good job keeping me informed of progress
Rachel J.
Vehicle Make : Honda
5 out of 5
2/3/2017
Easy and early. Excellent customer care.
Sheila P.
Vehicle Make : Ford
3 out of 5
2/2/2017
No issues. Other than enterprise rental. They should not try tot charge extra insurance when the insurance company is paying for it
Shirley H.
Vehicle Make : Hyundai
5 out of 5
2/2/2017
I was very happy with the service I received
Afzalsara Afzalmuhammad.
Vehicle Make : Toyota
4 out of 5
2/2/2017
Sal Reyes made the whole experience a breeze. I have not met such a nice customer service representative before. He knows his stuff and delivered everything as promised. Thanks
Robert B.
Vehicle Make : BMW
4 out of 5
2/2/2017
Jay Lane and your service crew are top notch. Not only was the overall experience extremely professional, but you guys also saved us money as well as got our vehicle fixed and back to brand new 2 days before expected! Thank you guys for everything. You have a customer for life.
Warren W.
Vehicle Make : Chrysler
5 out of 5
1/31/2017
The service was excellent from beginning to the end. The Paint also matched with the present color of my van. Job well done
Stephanie S.
Vehicle Make : Acura
1 out of 5
1/29/2017
No front license plate was attached which is against Texas law. Asked for help putting new license plates on the front and back and was told this would be done and wasn't. Also the drivers side door on the inside had black fingerprints on it. Would be nice if it was wiped down before returning vehicle.
Christopher L.
Vehicle Make : Ford
4 out of 5
1/28/2017
Car looked great and they even fixed something at no charge that was not part of the damage caused during the collision. Would recommend
Victoria M.
Vehicle Make : Chevrolet
5 out of 5
1/28/2017
Josh did an outstanding job through my process. Thank you.
Beverly M.
Vehicle Make : Hyundai
5 out of 5
1/25/2017
John is the best and appreciated so much the great customer service
Al M.
Vehicle Make : Jaguar
4 out of 5
1/24/2017
Good job. I own an insurance agency and will send my clients there
**** H.
Vehicle Make : Volkswagen
5 out of 5
1/23/2017
Our advisor make the experience positive and truly went above expectactiion To be assessable for questions and did proactive measures to ensure we were included each step of way.
Andrea K.
Vehicle Make : Jeep
5 out of 5
1/23/2017
Not the first time I used Service King, have always been treated right. Happy repeat customer.
Andrea T.
Vehicle Make : Chevrolet
5 out of 5
1/22/2017
Sal kept me updated throughout the whole repair process. Job well done! Thank you!

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