Jerrod C.
Vehicle Make : GMC
Great communication by Zane.
Lillian G.
Vehicle Make : Dodge
Ariel walked me through all the repairs, do's and dont's with the paint and all the warranty information. A service engine light came on after he brought my car out and he immediately took it back to check. It went back off but he said any problems to let him know. Unfortunately, it did come back on after I drove it home and I called him. I brought it back up and he immediately took care of it and had it back on the road again. Ariel was very friendly, courteous and respectful of answering any questions I had.
Caitlin H.
Vehicle Make : Honda
My car was in the shop for 2 weeks. When I got it back, the antenna was not reattached, 4 old pieces of the car were remaining in different parts of the vehicle, and a huge square of sticky residue from a sticker they had apparently put on my windshield was remaining...still haven't been able to get it off. For the 7,000 that they charged my insurance, this seems like a bit of a sloppy job.
Randy H.
Vehicle Make : Hyundai
Everything was just fine. However your front desk receptionist was very rude. Get rid of her and you would get 5 star's
Eleanor H.
Vehicle Make : Dodge
Vladimir Cerna was my consultant and he did an excellent job. He was knowledgeable and answered all my questions throughout the process, and kept me up to date on the progress of my repair. The finished product was perfect!
Shaun S.
Vehicle Make : Honda
When I dropped off my car my experence and service was good, except for the fact that despite the fact that I made an appointment to drop off my car, SK acted like they were surprised I was there and were not ready to receive me for a while. The appraisal and arranging a rental car went smoothly, but my wife had a very frustrating experience when dropping off the minivan. Again, even though we were told to drop off Tuesday morning, the SK employees were surprised to see she was there and acted like they didn't know what was going on. Luckily my wife had all the paperwork. When I arranged a rental car, I told the guy from enterprise I had 3 small children that rode in the minivan that needed car seats so whatever rental I got needed to be able to hold 3 car seats, and I was willing to pay extra for that. Well, the rental car that was brought for us was a Buick sedan that had no chance of fitting 3 car seats even though he signed me up to receive a SUV. It took my wife an hour and a half to drop off the minivan and get the car seats into the jeep.
Elaine G.
Vehicle Make : Mazda
Nothing
Bruce C.
Vehicle Make : Honda
Richard did an excellent job and your texting system kept me
Informed as to the progress of the repair.
Fred at Enterprise did an excellent job as well.
Walter M.
Vehicle Make : Chevrolet
Very reliable,fast and courteous
Kimberly J.
Vehicle Make : Chevrolet
I really loved how my representative at Service King kept me in the loop on my car's progress.
Victoria D.
Vehicle Make : Nissan
Daryl was fantastic, and kept me up to date throughout the process. Thank you so much!
Mark A.
Vehicle Make : Buick
Richard Shell did great! I wasn't expecting a long wait on my vehicle, but it was worth it job well done! I do have one small mishap though... I did receive the textes of all the updates. For your future customers I'm sure that they would like a DAILY update of their vehicle. Because I know I would have liked one. Which I did not receive. Whether you have people working on the vehicle or still in the holding process. I'm sure your customers would like to know the status of their vehicle. Besides that, great job!
Irana E.
Vehicle Make : Honda
Great service!
Shelly D.
Vehicle Make : Ford
Very pleasant experience. Thank you to Daryll and everyone else.
Prasenjit R.
Vehicle Make : Honda
Thanks. Exeed expectation.
Laura S.
Vehicle Make : Honda
Really Great Service!
Appreciated the updates and ease of everything!!
Thank you! The car looked better than expected!!
Nancy C.
Vehicle Make : Nissan
You guys are great and repair was completd ahead of time????
Kwik Kar.
Vehicle Make : Hyundai
Really like the updates by text car finished before the projected date
Stephanie N.
Vehicle Make : BMW
Everyone was so wonderful, especially your customer/service tech. He kept me informed via text 24/7 and he was also very pleasant to work with. He deserves a raise or a promotion!
Thank you for a wonderful experience Service King! I will definitely refer but hopefully will not be back!!! Lol
Thanks,
Stephanie Michelle Neal
Juan C.
Vehicle Make : Chrysler
My car is not done yet
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