Howard And.
Vehicle Make : Nissan
I was kept informed with good info & all time frames were met. Job well done
Raymond T.
Vehicle Make : Hyundai
Excellent communication throughout the repairs. On-time delivery. Workmanship was excellent..
Parviz J.
Vehicle Make : Hyundai
A great job,great people ,fantastic service especially when I was being kept up every day on the progress of the repair. It is a great place to have your car repaired
Levent A.
Vehicle Make : BMW
Very happy with Alexis. She was really nice and helpfull.
Beatrice O.
Vehicle Make : Nissan
Alexis who was the case manager at Service King in Katy was very knowledgeable and vey nice to work with. You're very lucky to have such a helpful and dedicated employee.
Ricky V.
Vehicle Make : Chrysler
Excellent work done. I liked receiving text updates. Daryl was very personable and professional.
Maria B.
Vehicle Make : Range Rover
Great service - knowledgeable, quick, attentive and very helpful
Therese L.
Vehicle Make : Buick
I was not completely updated with accuracy as far as completion day of my vehicle. I feel i should have been told when a part is back ordered & there might be a delay BEFORE the late afternoon of when the car promised to be finished((which involved a weekend). Another part that bothers me is the extra cost of the rental car & any other added expenses that are unnecessarily being incurred by the insurance company because of these delays. (It was not a claim on my insurance company) Shouldn't the part have been ordered and then the car be scheduled for repair? When I questioned the "sales agent" about all of this he was blaming it on GM because the part was back ordered , not Service King.
Excuse me , doesn't he work for Service King??
Barbara L.
Vehicle Make : Subaru
As usual, I am completely satisfied with the service on my car and the professionalism and courtesy by the staff. That is why my family returns anytime we are faced with car issues
Tonja M.
Vehicle Make : Honda
It was a GOOD experience, all went according to shared by Mr. Ariel. It was excellent communication via text message. I really appreciated the over and above service of picking me up and dropping me off 10 min. away. I would certainly bring my future car body repairs to Service King and recommend them to others needing that type of service.
Frank C.
Vehicle Make : Honda
Excellent service thanks Ariel Nasukowic
Jules E.
Vehicle Make : Audi
The entire experience was amazing. From the reception ladies who greeted me and started the process to the excellent job the team did in fixing the collision for my Q7!
I was continuously updated even during the new year holiday.
Thank you all for a great job.
Ed C.
Vehicle Make : Volvo
Excellent service and great to work with. I really liked the way they kept me updated!
Neels S.
Vehicle Make : Mercedes
Alexis did a great Job! She kept me informed all along and was pleasant every time we spoke, The only area that needs to be improved on is to try and reduce the time customers spent waiting for someone to help!
Craig L.
Vehicle Make : Mercedes
Im very satisfied with the repairs made....The entire Service King staff were GREAT ! Home run Service King.....
Sandra M.
Vehicle Make : Subaru
Very good job with keeping me updated on progress. Only issue I have is you should put some decent magazines in waiting room; I had to wait awhile and I'm one of the few who isn't glued to my phone.
Alison M.
Vehicle Make : Chevrolet
Ariel was excellent!
Mary B.
Vehicle Make : Toyota
Alexus was great. She kept me informed on what was going on with my car. She has a great attitude.
Kathryn T.
Vehicle Make : Jeep
By far the best experience in car repair I have had. Angela was perfect- would hire her but it is clear she loves her job and the customers.
Douglas W.
Vehicle Make : Ford
Vladimir was exceptional. He kept me in the loop and went above and beyond for me. I would definitely recommend him to my friends who need body work. His customer service was impeccable.
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