Chad S.
Vehicle Make : Honda
Alexis was great at keeping me posted on the status!
Hollowaysophia C.
Vehicle Make : Chevrolet
Excellent service. Grady handled my car as though it was his own. We are very happy
Tommy D.
Vehicle Make : Honda
Alexis was very helpful and my bumper came back looking great.
Michael C.
Vehicle Make : Honda
This was the second time we selected Service King to service our car. We selected Service King because we had such a great experience the first time. The second time around was even better than the first. Everyone was so attentive, professional, and caring throughout the process. The quality of the repair was outstanding. I would happy have Service King take care of our repair needs in the future.
Alonso A.
Vehicle Make : Kia
You guys did a great job fixing my car thank you.
Anthony D.
Vehicle Make : Mitsubishi
Kept me updated everyday on when the car would be finished. Did more that what was expected to the car. Very much appreciated!
Joann N.
Vehicle Make : Honda
Very pleased with the customer care. Thank you for all of the help.
Jon C.
Vehicle Make : Dodge
Excellent Service
Cara M.
Vehicle Make : GMC
There was an issue with the service rep losing my keys. He unknowingly took my keys home and left them at home on the day I was supposed to pick them up. He tried to cover up this mistake and told me the car really wasn't ready but it would be ready the next day. When I confronted him he finally admitted what he did. I understand mistakes can be made but not when he tried to cover it up and was going to make me wait another day for my car. I think he should have ****. admitted what happened; 2. At that moment gone home to get the keys. Instead he said he had things to do but he would get the keys later. Which meant I had to take additional time from work and make another trip to pick up my car. Up to that point my experience with Service King had been excellent; before that, the service rep had gone above and beyond to help me with my rental car and i really appreciated his help.
Sheryl R.
Vehicle Make : Acura
When I picked up my car this morning I had a scrape on the right front bumper area that was not there I brought it to Angeles attention when I drove home from work my car had been in the parking garage all day I noticed red paint drops on the trunk of my car that was not there before so I took it back to the service advisor today at 6:30 p.m. even though the location was close I plan on leaving negative reviews online about service King and yesterday I did notice several negative reviews on Google I am very disappointed that they did not take better caution and care with my car I do take ownership for the marks that were identified on the car when Angela used paint on my car and took pictures but she could not find the picture of the new mark from when it was first left I do not understand why my trunk of my car was wet with water and now I find that there is red paint drops ther
Keith G.
Vehicle Make : Dodge
Courtious and efficient
Juliet C.
Vehicle Make : Honda
I had Service King effect repairs to my Honda CRV three times and I am pleased with the work done. I need to pay special mention to Vladimir. He is outstanding in his dealing with me. He was extremely thorough in explaining every aspect of the process. He is an asset to Service King and ought to recognized for his exemplary work. Keep up the good work.
Victoria A.
Vehicle Make : Ford
Chris was very good at keeping me informed of the car status
John J.
Vehicle Make : Chevrolet
I have never had a better experience with a collision repair shop. The amount of information received through e-mail & text kept me totally informed on all repairs and time management. I was Very Surprised ! Thanks, John J
Brandon R.
Vehicle Make : Honda
Great job with every aspect of the experience. From drop off to pick up, I was amazed at how smooth this experience was.
Kimberly B.
Vehicle Make : Volkswagen
Alexis did a great job. My car was repaired faster than I expected. I would recommend service king to anyone
Maria A.
Vehicle Make : Ford
I got my vehicle serviced at the katy location and Alexis was very good about communication so my experience with the customer service was great! Got my vehicle back and I was fully satisfied thank you Serviceking!
David O.
Vehicle Make : Ford
You have done repair work for me several times and it is always first rate work. I liked working with Grady
Brittany R.
Vehicle Make : Mercury
Grady was great!!
Elizabeth M.
Vehicle Make : Volvo
The paint was chipping immediately after pickup.
Social