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Body Shop

Real Reviews From Verified Customers

Peter P.
Vehicle Make : Acura
5 out of 5
6/11/2015
Great service. Great service updates. Thank you, Tammy.
Lynda K.
Vehicle Make : Toyota
2 out of 5
6/11/2015
The work on the vehicle was great. The service and communication both within your company and between they and I was lacking
Russell C.
Vehicle Make : BMW
5 out of 5
6/10/2015
Good communication and good job removing all the hail damage without having to paint. Looks like new.
Laura F.
Vehicle Make : Honda
2 out of 5
6/9/2015
Poor/incorrect communication
Arturo G.
Vehicle Make : Mercedes
4 out of 5
6/6/2015
My car was repaired quicker than expected
Karma L.
Vehicle Make : Kia
4 out of 5
6/6/2015
Amazing
Paula C.
Vehicle Make : Honda
5 out of 5
6/6/2015
I'm completely satisfied with my experience at Service King of Tomball. Every single person who works there were very polite and helpful with me. Starting with the girl in the front desk, the boy of enterprise car rental and of course Larry Thompson was the best. Thank you!
Carol W.
Vehicle Make : Nissan
5 out of 5
6/3/2015
The staff was very helpful and informative throughout the repair process . I received weekly updates on progress. Thank you again. Carol W
Laura T.
Vehicle Make : Acura
5 out of 5
5/31/2015
Glenda did an excellent job Very accommodating and helpful
Joycelyn G.
Vehicle Make : BMW
5 out of 5
5/31/2015
I appreciated receiving updates via text. I felt that I was kept in the loop throughout the whole process. The staff members we're professional and I was very pleased with the work. Sincere regards, Joycelyn G
Danny L.
Vehicle Make : Cadillac
3 out of 5
5/29/2015
Repair took a while, but they explained why. Due to backlog in parts.
Maria B.
Vehicle Make : Toyota
5 out of 5
5/29/2015
Excellent service!
Alexander L.
Vehicle Make : Nissan
2 out of 5
5/24/2015
THE CAR STILL HAS THE DAMAGES. IS THIS A JOKE?
Ernest L.
Vehicle Make : Chevrolet
1 out of 5
5/22/2015
Don't bother
Taylor R.
Vehicle Make : Ford
2 out of 5
5/22/2015
I was told my vehicle would be repaired by May 7th. I completely understand that things happen, parts take a while to come in, more is damaged than originally assumed and not to mention all the hail claims you guys are dealing with. But, my repairs weren't completed until the 19th, and I didn't receive one phone call updating me on the status of my car, and only relieved 2 updates both by personally stopping at the shop to ask because the two phone calls I made to check on status were not returned. Everyone I worked with at your store was very polite, and I am happy with the repairs that were done. I just would suggest to have better communication with your customers in the future, especially if you are 5, 10 or 12 days past the promised completion date and haven't yet updated them on the situation. Once again, I completely understand that things happen and schedules have to change. Just letting your customer known of the issues would be a better practice to adapt. Thank you for your good job done on my car and if I need another repair from you guys I hope for better communication in the future.
Donald W.
Vehicle Make : Chevrolet
4 out of 5
5/22/2015
Minior delays however I was kept well informed
Mark G.
Vehicle Make : Chevrolet
5 out of 5
5/17/2015
Job well done truck looks great and I am very satisfied with the service I received thanks Mark G
Vinay S.
Vehicle Make : Honda
4 out of 5
5/17/2015
It was my first experience for claim and repair. I must thank to team service king who made this so easy for me. When I picked up my car I dont believe that it was better than before.
Queen J.
Vehicle Make : Honda
4 out of 5
5/14/2015
It took some time getting my car back, but, the repairs are satisfactory.
Luis A.
Vehicle Make : Volvo
1 out of 5
5/12/2015
Center console metal trim is scratched and no it was not there before. Portions of headliner and sun visors dirty. Car was not washed properly. Had to call repeatedly to get status updates. Not your best work and I know from referrals you can do better.

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