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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 417 reviews 75%
4 star 69 reviews 12%
3 star 16 reviews 3%
2 star 16 reviews 3%
1 star 41 reviews 7%
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(All Vehicle Makes)
Deborah B.
Vehicle Make : Chevrolet
5 out of 5
8/17/2017
Thank you for being so kind and finishing early. I sincerely appreciate it.
**** H.
Vehicle Make : GMC
3 out of 5
8/16/2017
Fast and easy process which I liked. Was told the truck was finished, when I got there there was residue all over the truck and stuck tape everywhere. Really got on my nerves. You expect a nice fixed truck and the residue every where really shows poor workmanship. The ladies in the office were GRADE A. They were awesome. Keep up the good work ladies!
Michael B.
Vehicle Make : Ford
5 out of 5
8/16/2017
Aida my rep who kept me informed every step of rhe way was GREAT she calmed my nerves and SERVICEKING mechanics did an awesome job
Kathy C.
Vehicle Make : Honda
5 out of 5
8/12/2017
Alex, my service advisor, kept me informed & up to date the entire time my car was in your shop! I really appreciated that information.
Melinda M.
Vehicle Make : Chevrolet
5 out of 5
8/12/2017
Everything was great
Mayra P.
Vehicle Make : GMC
5 out of 5
8/10/2017
Y'all were FAST!!!
**** B.
Vehicle Make : Toyota
2 out of 5
8/6/2017
I have always used and trusted Service King for my collision repairs, but this is the LAST TIME I will use Service King for any future collision repairs. They had my 2011 Toyota Sienna from June 18, 2017 until today, August 5 and when I picked it up from the shop today there is a definitive area of small scratches and/or swirl marks on the door that wss REPLACED! There should not be ANY marks of any sort on my vehicle after 2 months and over $4,000.00 worth of body work! Also, I had MAJOR issues with Service King & Enterprise Rental deciding who was going to be covering the cost of the rental because the repairs went longer than expected. I was constantly dealing with Enterprise Rental & could not ever get anyone at Service King to help me resolve the issues I was dealing with. I had to deal with so much turmoil while waiting on my van. I deserve a weeks rental or something out of this. I am not a satisfied customer right now, that is for sure!!
Sally B.
Vehicle Make : Ford
5 out of 5
8/5/2017
They did a wonderful job! It was fast and professional and I loved getting my updates about my car!
Maude A.
Vehicle Make : Chevrolet
5 out of 5
8/4/2017
Very good
Glenn C.
Vehicle Make : Nissan
5 out of 5
7/30/2017
You did a great job of keeping us informed during all phases of repair The end result is perfection thank you for being so professional
Christina A.
Vehicle Make : Mazda
5 out of 5
7/29/2017
Great service!
Samantha E.
Vehicle Make : Honda
5 out of 5
7/28/2017
The whole process was easy and fast even getting a rental!!! I highly recommend Service King to anyone that needs repairs.
Elizabeth O.
Vehicle Make : Toyota
5 out of 5
7/28/2017
Yes I did get out of there satisfied with the job in my car I really like it. Looks so nice and paint good quality
James C.
Vehicle Make : Ford
5 out of 5
7/28/2017
The service we received was awesome. Dustin is a great person to work with. The updates you give is very helpful. Service King will be our car service going forward. Thank you.
Cynthia C.
Vehicle Make : Chevrolet
5 out of 5
7/28/2017
Very efficient and courteous service. Knowledgeable employees. Little to no wait time. (USAA insurance)
Selma C.
Vehicle Make : Nissan
5 out of 5
7/28/2017
I love the fact you guys keep me informed at every step of my repairs. The staff are all very friendly and helpful. Keep doing what you do.
Dolan O.
Vehicle Make : Lexus
5 out of 5
7/27/2017
Dustin kept me updated frequently and the job was finished sooner! Will definitely recommend you guys!
Martha T.
Vehicle Make : Audi
5 out of 5
7/26/2017
Loved all my informative texts giving me updates on my car! Jon Novotny and his team were terrific!
Serena H.
Vehicle Make : Chrysler
3 out of 5
7/25/2017
Good communication. Will be completely Happy when in a month, the window shield On the drivers side is replaced. It was scratched In two places.
Kristina S.
Vehicle Make : Kia
1 out of 5
7/23/2017
The clear coat on paint is dripping and there are flaws in paint job. Nicks in paint

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