Service King Conroe

Very beautiful job. Looks like new. Thanks Julie for using the touch up paint on a couple of places on the left side of the car. Due to health issues I couldn't bend over to do it. Thanks Julie.

Good communication and fixing all details!

Sam is Awesome.

Took 3 months to get our vehicle fixed and was continuosly lied to about the progress of the truck and the service manager was incompetent and lied and kept giving dates that it would be ready for 2 months! I will be reporting it to the BBB and our insurance company about the incompetence of this service king!

Awesome job! Thank you!

Friendly and professional help. Thank you

Keeping me informed on your progress and the job you did on my car was very impressive and I will not take my car anywhere else should I ever need you again.

On time great job adequately informed

Julie was great to work with and very helpful. I will definitely bring my car back to service king for more repairs if ever needed in the future. Only complaint would be the amount of time taken to repair my car (nearly a month) but I understand.

Very good customer service

My car looks brand new. You did a wonderful job. Thank you so much

Did a good job of informing me of processes . Sam saved me money on my deductable by informing me about uninsured motorist events,

Fast service, great job to Rick and his team!

The bumper was changed but the bed was not realigned, the tail light was not replaced, there is a problem with the transmission in overdrive that was not there before the accident and the gas gauge is not working. I am very disappointed and wil send the same report to the insurance company.

Always excellent experience (you've repaired my car more than once), quick turn around, friendly, great service. Would recommend your business for any auto repairs. Thank you.

Thanks for a job well done.

Sam Henkels of service king in conroe is an asset to your company..very efficient, reliable and helpful..I would recommend your company to mu friends because of yourbgood service

The "service" performed was absolutely terrible. ****.). The paint work was not smooth and matching existing paint. Had an orange peel effect in several locations. White paint was found on areas that were to be painted black. The body work was not properly sanded and plastic was showing from the original mold from the manufacturer. It should have been sanded period before being painted. The body work also didn't fit correctly. The rep blamed the poor fit on non-factory parts that the insurance company approved. This doesn't not explain the horrible paint work. The insurance company indicated after the fact that the after market parts are only to be used if they work. So I question the validity of the comments made by Service King. Finally we were promised at the beginning that we would be updated by text throughout the repair process. We received no texts until when...after delivery of our vehicle. We had to chase Service King for updates about our vehicle. The time of repairs took **** week longer than expected. I would be okay if it was done correctly. My overall impression of service King is that they have no Quality Assurance prior to delivering vehicles to customers.

The team at service king was outstanding . Service was the best . They did an excellent Job on my car . I would highly reccomeed To family and friends . I give them a 10 for Excellent !

Great Team!