Shauna J.
Vehicle Make : Honda
Efrain was very helpful and delivered my car 2 weeks earlier than expected. The receptionist was very friendly and helpful as well.
Diane K.
Vehicle Make : Honda
When I picked up my car, I discovered the radio no longer works. Which is odd as the back of the car was damaged. I assume when the repairman was working on my rear lights he or she turned the power source off. And this caused my radio to no longer work. Now that most car's radio computers can only be reset by the dealership. Will Service King reimburse my cost to take the car in to a Honda dealership to see why the radio no longer works and resets the device?
My experience with Service King was excellent till I picked up my car. First the wrong car was brought around, second the service advisor, Archie ****, walked me to my car without paper work. So he asked me what was repaired and if it looked fix. I drove off the lot and then had to turn around as a discovered the radio wasn't working. So now I will have to take another day off work to take the Car back to Service King to look at it and I'm assuming I will be told only a Honda dealership will be able to reset the device. If this is the case I hope you wI'll be kind enough to pay for this service.
Or even better your repair team and fix / reset it themselves.
**** G.
Vehicle Make : Lexus
Tes, verte satisfied
Richard H.
Vehicle Make : Honda
Great work and I love the fact I knew the name of the person working on my car. Efrain He kept me updated at all times. I never had to call the facility trying to get a status updaten
**** H.
Vehicle Make : BMW
Mr. Randle was professional and responsive to all of my requests. I wish every service business had someone of his caliber working for them. I loved the personal texts on the progress your team was making on my BMW.
Patricia P.
Vehicle Make : Volkswagen
Great service Staff vry pleasant and efficient
Kathy U.
Vehicle Make : Fiat
I was very impressed by Service King! Everyone I had contact with was great. Especially Rueben! He kept me informed every step of the way without being intrusive. Extremely polite & personable. He obviously was on top of everything that was going on during the time my car was being worked on. I will recommend him & Service King to my friends!
Wanda H.
Vehicle Make : Toyota
Efrain Vigil and the entire staff was very helpful and courteous.
Courtney B.
Vehicle Make : Honda
My car looks great. I appreciate the great customer service and updates from Ruben!
Archie S.
Vehicle Make : Toyota
Best service ever
Marilyn K.
Vehicle Make : Honda
Great service
Mark G.
Vehicle Make : Toyota
I really appreciated the emails which kept me informed about the status of the repairs.
Scott Anna.
Vehicle Make : Mercedes
The rental car experience was less than stellar because they didn't have a reservation for me even though Allstate said it was approved. Took way too long. Everything else was great.
Jack G.
Vehicle Make : Jeep
Great repair job looks new
Karen H.
Vehicle Make : Ford
Efrain Vigil was My service advisor was Efrain Vigil, he provided great customer service. He regularly kept me up updated with the status of the repair. The car was finished a day earlier than expected. There was really no wait time for both drop off and pick up. Everyone was helpful. At pick up Efrain showed me the repair and explained how to care for the paint job for the next 90 days. He also explained the lifetime warranty. The Enterprise manager was great, no wait time. He called in advance to coordinate picking up the rental when I droped off the car. Also promptly called the insurance company paying for the claim to
verify specifics about the rental. This Service King conducted the estimate for State Farm which Allstate accepted. I was very happy with the service. Overall it was a great experience.
Margaret M.
Vehicle Make : Lexus
Desire was great. Thankyou. The car looks perfect and I am very happy that you did the repairs so quickly. Enterprise cars were a trial, but Jarvis did what he could to make it better
Henry K.
Vehicle Make : Chevrolet
Good work, quality job nice people to work with! Excellent job!
Arnolia M.
Vehicle Make : Acura
Good customer service
John K.
Vehicle Make : Subaru
All great.
Venus L.
Vehicle Make : Hyundai
The service provided at Service King was exceptional. I like that they kept me up to date on every aspect of the repair.
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