Cesar M.
Vehicle Make : Nissan
Very awesome team. Was helped my Nancy and Eric. Very nice, and made the experience overall awesome.
John A.
Vehicle Make : Ford
****. One side of the bumper - the bolts were not tightened
2. One side of the lisence plate light wasn't anchored down & keeps falling off
3. Tried to put chrome bumper on truck even though front bumper is black
4. THE WORST PART - they left passenger window open & we had a storm last night. We are trying to dry it out but if we don't get it dry fast enough it will mildew and then we will have to pull out carpet & replace. Because of the rain & humidity in car all night - the ceiling fabric is falling down.
This is an older truck but in great condition before we brought it there. Now the inside is almost totaled!
Laurey E.
Vehicle Make : Hyundai
The service was great. I lived the updates. Ruby was very helpful and clear about all the repairs.
Soonhwa S.
Vehicle Make : Nissan
I deeply regret I had my car repaired there. When I start my car it doesn't work smoothly. I regret a lot
Esper H.
Vehicle Make : Honda
My experience here with Ruby was amazing! It all started with a bad experience. Customer service forgot to book my appointment, but when I spoke with the secretary at this location she was able to find me a spot to drop my car off for repair within that same day! The secretary, I forgot her name but she is Latina with short dark **** hair) is always super friendly when I come by. (Apparently I get into many accidents all the time, so she always recognizes me when I come in). I love this location! And I would never go anywhere else to get my car fixed!!! A
Richard L.
Vehicle Make : Mazda
Excellent final product. Can not tell that I took out a deer with the front of my little car.
Felina O.
Vehicle Make : Chevrolet
I was satisfied although there was an entire week where I didn't get any notifications about the status of my vehicle. It went passed the date it was suspected to be completed and I had to call multiple times to see what was going on. There was also a coupld times when the receptionist couldn't pull up my file by my name. Not sure of the issue on that but better communication would be appreciated next time. Thanks for everything, the staff was super friendly! And my car is back to normal so far!
Jolene W.
Vehicle Make : Toyota
Very helpful and professional service
Ron T.
Vehicle Make : Toyota
Ronnie and the entire staff were exceptional. Very courteous. The message system is a bit annoying and the time line for repair according to the message was never accurate.
Tyler C.
Vehicle Make : Ford
Service King did an amazing job everyone was extremely nice and got my car looking great again!!!
Crystal G.
Vehicle Make : Hyundai
The best thing about service King is the communications.. Either by text messages, website and the service adjuster ( Ronnie) the best hands down... Phone calls with updates. Not to mention the head **** the best in the world in my opinion.. He does a great job. Everyone deserves a rasie... Outstanding team effort... Thanks service King.
Rachel K.
Vehicle Make : Dodge
I have never been so satisfied by a product and its accompanying service. The staff were excellent and the guys did a great job. Thank you, Service King!
Margery S.
Vehicle Make : Nissan
several problems the first one would be that I got this survey at 7 in the morning on a day that I have off. It's hard to believe that I would need to have this link at 7 in the morning on a day off. Secondly I was charged 200 for something that is not supposed to be there and told that I couldn't get my car back until I paid it. I was supposed to be paying 100 for the vandalism and then 2:50 for the collision and then they charged another 100 when that one was not my fault and it's supposed to be paid for by the other person's USAA insurance they were at fault. add to that the fact that I had a 4 inch long scratch on my door I took pictures of both of my doors the last time I had work down there and that had to be done where the scratch was still there but it was more or less buffed out you can still see where the scratch was. This is the second time this happened at this particular service King. They don't seem to have enough room for the amount of cars in there a lot and they generally have no room between cars.
Larissa R.
Vehicle Make : Ford
Excellent customer service
Ssfc Jesus.
Vehicle Make : Dodge
Thank you for the excellent service. Ruby was very comforting and kept me well informed. Staff at both locations were extremely helpful. The car looks brand new again and I am grateful. Thanks.
Strahlstaci Strahljeff.
Vehicle Make : Volkswagen
Ronny was amazing! She was caring and on top of things through the whole process. Very satisfied!
Christopher S.
Vehicle Make : Hyundai
Thank you for excellent service and care of our vehicle!
Michaelcindy P.
Vehicle Make : Chevrolet
Everything was perfect! Especially liked the way Roni stayed in contact with us about the status of the vehicle.
Rosa Lee.
Vehicle Make : Mercury
Car updates & Contact provided by Roni were great! All staff very helpful & professional.
Dan S.
Vehicle Make : Toyota
We felt like we were kept informed at all stages of the process and appreciated the friendly service from Roni and the crew. The work was done in a timely fashion with excellent results. We won't hesitate to recommend this Service King to friends and family.
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