Service King North Lamar

Billy first reviewed my vehicles demaged. When I pointed to the areas demaged he told me "the insurance wont cover that." I became upset. When I picked up my car on 8/13/16, one area of my demaged car was not fixed. Billy delivered my vechical. When I pointed to the area demaged he said "he didn't fix that." He asked when could I drop it off. I told him I work long hours and dont know when I could drop it off. Billy begin to raise his voice and said, "where do you live and I can pick it up." I did not want to talk to Billy any longer and said I would need to get back to him. When I reviewed the paperwork, the area not repaired was billed to State Fram insurance company. I was alarmed at Billy's behavior. ****. To try and talk me out of having all areas of my demaged car repaired is alarming. 2. To be rude, raising tone, agressive and so dismissive. 3. To try and make me assume responsibility. 4. The non caring attitude. I pick Service King of all the auto body repair company choices is because I gave Service King near $2000 in business last year to repair my car at the 1st location. I was treated with respect and good work I decided to return to Service King.

Robert Mendez was great. Always kept me updated

Billy can work on my car any time! He's AWESOME!

Excellent communication. Was a bit beyond the price id expected but for justifiable reasons. Thanks Daniel!

Keep up the great work and thanks again!

Work was completed ahead of schedule. Work looks great. Actually ended up using only half of the initial estimate. Office staff very pleasant and helpful.

Thank you!

Got my car back today it looks really fantastic excellent work on it very satisfied

Thanks for keeping me updated regularly!! The car looks great and I really appreciate that Robert took extra effort to get it done earlier than expected.

A very professional job. It looks great.

The tire was on my vehicle was not replaced. This is concerning and now I am not sure all stated repairs have actually been done.

Floor mats and prescription glasses missing. New scratch on drivers side door. Very dissapointed

My car service is not complete yet.... why are you sending me this?

Sherry was so helpful and kind:-). She made my experience there great and although I only saw my rep Tanya once she was very sweet and helpful also. Thank you!!!

Great customer service and we were able to get our car repaired within a week

My service was so great , I loved being filled in on the process ! Everyone was so polite and wonderful about all of my questions !

Daniel and the front desk staff were very professional and knowledgeable. This is my 2nd time at this location and I would highly recommend it to anyone.

Robert was excellent from start to finish. Especially appreciate his personalized texts to give me accurate updates

Awesome job on everything!

Thanks for doing a wonderful job