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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 711 reviews 81%
4 star 137 reviews 16%
3 star 12 reviews 1%
2 star 6 reviews 1%
1 star 15 reviews 2%
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(All Vehicle Makes)
Kyle O.
Vehicle Make : Mazda
4 out of 5
8/29/2015
Looks good not perfect.. bumper wasnt straight... hard to lime up i guess
Theresa P.
Vehicle Make : Chrysler
5 out of 5
8/28/2015
As usual, service king and employees were nothing less than perfect. Prefect customer service.
Shari C.
Vehicle Make : Lexus
4 out of 5
8/28/2015
Really appreciate that I had daily updates about how the repair was going. Everybody was so nice to deal with. Customer service is NOT dead!!!
Robert R.
Vehicle Make : BMW
5 out of 5
8/25/2015
Nothing worth improving. Good job!
Christopher H.
Vehicle Make : Toyota
5 out of 5
8/24/2015
Nicest body shop I've ever been to. I was treated so well it's not even funny :-) will definitely come again, and highly recommend to friends and family . Zachary in particular was extremely helpful
Elisabeth S.
Vehicle Make : Kia
5 out of 5
8/22/2015
Zac was such a professional and kept me updated on tge entire process. I would definitely use Service King again.
****G.
Vehicle Make : Chevrolet
5 out of 5
8/22/2015
I was very impressed with the customer service. Zachary keeped me updated and the job was completed on time. Zachary was very personable along with the receipionist and service manager. I would highly recommend Service King for auto repair. Very easy to work with and very efficient and excellent customer service. Thank you for a job well done.
Jason B.
Vehicle Make : GMC
5 out of 5
8/22/2015
Great repair, people were very friendly and I loved the text updates!!
Glen K.
Vehicle Make : Nissan
1 out of 5
8/21/2015
Dings in door, paint with air bubbles, and rear panel with deep scratch not repaired.
Mary .
Vehicle Make : Ford
5 out of 5
8/20/2015
I like the texting system update. Allowing Saturday drop off was a nice touch. Work on my truck was outstanding g
Tracey S.
Vehicle Make : Toyota
4 out of 5
8/19/2015
It was all great. I was not a huge fan of the rental car experience but that has nothing to do with the service I received from service king
Karen Y.
Vehicle Make : Toyota
5 out of 5
8/15/2015
Very good. Good communications. On time Schedule. Estimate good. Car looks great. Thanks
Nathaniel W.
Vehicle Make : Chevrolet
5 out of 5
8/15/2015
Very pleasant experience dealing with qualified people. I was communicated with through all of the steps. Jennifer was excellent and the rest of the staff was wonderful.
Pamela M.
Vehicle Make : Honda
5 out of 5
8/14/2015
Thank you Service King for amazing service both with the repair of my vehicle and customer service! Thank you Service King & Thank you Zach!!! You all are Awesome! Thank you, Pamela M
Diane L.
Vehicle Make : Hyundai
1 out of 5
8/7/2015
Car was returned dirty and I asked for them to touch up a scratch on the bumper and they did not
Iwona R.
Vehicle Make : Dodge
4 out of 5
8/7/2015
Very nice people, professional customer service, Machanics did exelant job, labor was done on promise date, Car was nice and clean, Very organize and very well train team including staff in the back. Just want to thank you everyone including guys in the back I never met for all the help and work. Thank you so much, Iwona R
Mike D.
Vehicle Make : Nissan
4 out of 5
8/6/2015
Wish they would of painted the entire hood
Rolando V.
Vehicle Make : Chevrolet
5 out of 5
8/6/2015
Jennifer is awesome; knowledgeable, exceptional customer service, delivered as promised, quality was superior and because of Jennifer, I decided to have my 2010 Camaro worked on by Service King! I trust Jennifer - I hope your employees follow her example, your business can only excel!
Joe .
Vehicle Make : Mercedes
4 out of 5
8/1/2015
My coordinator Jennifer fielded multiple phone calls from me and did her besto answer my questions and remained professional during each call. This approach to customer service is important and even more so given the fact that we live over 80 miles from your facility. So far things look like they went as I would expect. Thank you Joe Trayer
Kathleen W.
Vehicle Make : Volkswagen
5 out of 5
7/30/2015
Keeping me updated was beyond excellent. Communication is important to me as well as customer service. You aced it!!

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