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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 808 reviews 80%
4 star 138 reviews 14%
3 star 17 reviews 2%
2 star 20 reviews 2%
1 star 27 reviews 3%
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(All Vehicle Makes)
Tom Y.
Vehicle Make : Mercedes
4 out of 5
2/3/2017
Well organized!
Wayne C.
Vehicle Make : Porsche
5 out of 5
2/3/2017
The whole Service King team was very professional from the time I spoke with the members at the reception desk until going over the details of the work with my service advisor after completing the work. The workmanship is incredible also.
Edelola A.
Vehicle Make : Mercedes
5 out of 5
2/1/2017
Great work!
Douglas C.
Vehicle Make : Dodge
1 out of 5
1/31/2017
After returning to have the bed bolts properly secured (shocking), I found 2 missing screws on the Lic. plate (had all 4 in plate cover), a ground strap/wire from the cab to bed hanging and not fastened, there is overspray on the right rear wheel and all over the chrome exhaust pipe. The inside of the cab "dash" was very dusty with paint dust, the drivers window/lock control panel was not snapped in correctly. The drivers electric seat heater no longer works, no loose wires and may be coincidence, but it worked the day I dropped it off. Kelly was exceptional but the work crew fell far short of the quality of work and cleanup! Plus, where is the VIN label? (Cut VIN from old door) and lastly, it now pulls to the right, was the front-end alignment performed?
David K.
Vehicle Make : Kia
5 out of 5
1/31/2017
Coordinate the robocall with the representative so they both know the status of vehicle completion.
Alicia G.
Vehicle Make : Nissan
5 out of 5
1/30/2017
You all went above and beyond! So happy with the reaults.
Dan M.
Vehicle Make : Ford
5 out of 5
1/27/2017
Steven was great. Thx!
Jennifer B.
Vehicle Make : Dodge
5 out of 5
1/27/2017
Kelly was fabulous from start all the way till I drove away with my repaired vehicle. I really appreciate how service king made a not fun thing to do easy and less stressful.
David J.
Vehicle Make : Toyota
5 out of 5
1/26/2017
I am very very pleased. Excellent service good communication very helpful and great work
Keen D.
Vehicle Make : Kia
5 out of 5
1/25/2017
Did a wonderful job, and provided updates daily which were much apperciatad!
Tiffany C.
Vehicle Make : Scion
5 out of 5
1/22/2017
Eric and his team went above and beyond with the service and were extremely friendly in the process.
Jeffrey L.
Vehicle Make : Honda
5 out of 5
1/22/2017
Excellent repair of car
Nancy M.
Vehicle Make : Ford
5 out of 5
1/22/2017
I was continually updated by email and phone calls about the progress of the repair on my car. I will always recommend Service King to my family and friends.
Richard H.
Vehicle Make : Dodge
4 out of 5
1/21/2017
This is the 2nd time that Service King has done work for me,truly a well skilled organization. Eric Janssen and his office took care of me well, even in spite of the rainy weekend, finished **** day ahead of schedule.
Victoria F.
Vehicle Make : Kia
5 out of 5
1/21/2017
I want to thank you and your outstanding staff for a job well done. They kept me informed of the progress and went beyond my expectations and when I got my car back it looked like a brand spanky new car. Thank you ever so much for that
Mario G.
Vehicle Make : Toyota
5 out of 5
1/21/2017
I like the status reports as the repairs progressed. Not to mention the job was perfectly done.
Amy S.
Vehicle Make : Toyota
4 out of 5
1/19/2017
Never had a body shop update details everday and then actually get done early!! A
George Ann.
Vehicle Make : Toyota
5 out of 5
1/19/2017
Friendly quick service what's not to like!
Donna J.
Vehicle Make : Toyota
4 out of 5
1/18/2017
This was a complex situation with two separate events two different insurances. And two Service King shops. I thought it would take forever! But it didn't even tho I got al little anxious. Great job ladies and gentlemen !! ????
Fredrick N.
Vehicle Make : Audi
5 out of 5
1/14/2017
Very happy.

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