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Body Shop Review Summary

5 star 322 reviews 75%
4 star 65 reviews 15%
3 star 2 reviews 0%
2 star 9 reviews 2%
1 star 30 reviews 7%
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(All Vehicle Makes)
Trung B.
Vehicle Make : Nissan
5 out of 5
7/16/2016
On schedule, great service
Veeta O.
Vehicle Make : Mercury
5 out of 5
7/16/2016
I would highly recommend your company. Very friendly from the receptionist to the young lady that helped me . I rate service king Waco tx a big ten. They were awesome
Ann A.
Vehicle Make : Kia
5 out of 5
7/16/2016
Looks great and fast service!
Shirlean J.
Vehicle Make : Chevrolet
5 out of 5
7/15/2016
I picked my car up on 7-14-16.And so far I haven't had any problems with it. And the staff was really nice especially Julia. Thanks for your service.
Vanessa M.
Vehicle Make : Dodge
4 out of 5
7/15/2016
Very happy with the service and the updates! TJ was GREAT!!! He even stayed a few minutes after to let me pick up. I have 3 kids. Having to transfer and work with my husbands schedule to pick up the car and return the rental was difficult. I felt TJ was very understanding of that. I know he didn't have to stay, but went the extra mile to help me with that. I appreciate the flexibility. Even with all that he took the time to go over everything with me before handing me back the keys. You have a very valuable asset at the Service King Waco (I35 South).
Tommy T.
Vehicle Make : Ford
4 out of 5
7/9/2016
Philip is awesome
Juanita J.
Vehicle Make : BMW
4 out of 5
7/2/2016
From the very beginning I was kept informed as to progress. I was made to feel as if I was their # **** priority and my car was repaired a head of schedule. What more could a person want. Hopefully I want have to use you again but I want go any where else. Thank you form taking such good care of my girl and they brought her home clean.
Andrea J.
Vehicle Make : Honda
5 out of 5
6/25/2016
Phillip was very helpful. He kept me up to date on the status of.my car.
Brent B.
Vehicle Make : Honda
5 out of 5
6/24/2016
Great job as always
Sarah P.
Vehicle Make : Mazda
5 out of 5
6/23/2016
Phillip was great
Susan G.
Vehicle Make : Toyota
5 out of 5
6/18/2016
Excellent customer service. Excellent communication on progress. Done before committed completion. Car look great!
Philip E.
Vehicle Make : Ford
1 out of 5
6/16/2016
While driving car home it is making a loud clanging/grinding noise from rear drivers side tire. We will have to take car somewhere else to be looked at tomorrow.
Mike B.
Vehicle Make : GMC
2 out of 5
6/15/2016
They didnt put pin stripes back on after repair. I had to take it downtown to another vendor myself. They took a sun screen out of the truck and didnt replace it. I had to make yet another trip to pick this up. I asked for two other estimates, and was told they were too busy to do it, but that would email them tome. They never did. I was told buy a guy named John that they considered my truck an " RX" repair, which he said meant they wanted to get it out of there as quick as possible. Basically, I felt like they were too busy to care, and didnt pay attention to detail.
Kari E.
Vehicle Make : Chevrolet
4 out of 5
6/11/2016
Thanks for staying late to allow us to pick up our car before the weekend trip.
Diana W.
Vehicle Make : Toyota
5 out of 5
6/10/2016
My car looks good thank you!
Louis R.
Vehicle Make : Ford
2 out of 5
6/10/2016
The repair was not completely finished upon pickup so the Service King location kept the vehicle to finish the repair once the oroginal missed damage was repaired it was not a quality repair. The service advisor Julia was very friendly. The manager John was friendly and did apologize; however the vehicle was not left for further attempts to repair because i did not have faith it would be done correctly even on the third attempt.
Miguel T.
Vehicle Make : Chevrolet
4 out of 5
6/9/2016
Staff kept me updated on progress of repairs. Additional pricing for repairs that was requested was very competitive and fair. Vehicle was very clean upon
Paul S.
Vehicle Make : Ford
5 out of 5
6/9/2016
Phillip was very nice and a pleasure to deal with!!
Tammy B.
Vehicle Make : Mitsubishi
5 out of 5
6/2/2016
We love service king!
Brent B.
Vehicle Make : Honda
5 out of 5
5/29/2016
They finished my car in s timely manner, kept me notified of progress and did an excellent job on the repairs. The service rep was very professional and polite.

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