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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 322 reviews 75%
4 star 65 reviews 15%
3 star 2 reviews 0%
2 star 9 reviews 2%
1 star 30 reviews 7%
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(All Vehicle Makes)
Jane S.
Vehicle Make : Dodge
5 out of 5
12/9/2015
Debbie was really good about keeping me updated on the repairs. She was awesome
Bradley K.
Vehicle Make : Toyota
5 out of 5
12/6/2015
TJ took excellent care of everything! My truck was ready a day early, and it was fixed good as new. Thank you!
Tim M.
Vehicle Make : Kia
5 out of 5
11/17/2015
The work was all done quickly and efficiently
Amber S.
Vehicle Make : Nissan
5 out of 5
11/17/2015
They did a great job. TJ was very nice and helpful.
Edward C.
Vehicle Make : Toyota
4 out of 5
11/11/2015
Was a little upset over time it took. Was explained why so long. Car wasn't done when called to come get it. Friendly staff apologized took responsibility car was done next day. Over all happy with service King will use again if it is needed.
Brenda F.
Vehicle Make : Chevrolet
5 out of 5
10/31/2015
Car looks great! I love the text feature that kept me updated on the repair process!
Patrick C.
Vehicle Make : Ford
5 out of 5
10/17/2015
Service King did a good job fixing my truck. Excellent service.
Kevin S.
Vehicle Make : Ford
1 out of 5
10/10/2015
After inspecting my car when I got home from work, I noticed the fitment of the rear bumper is horrible. At the repair shop I looked at it real quick with Jason and it did not look that bad but after a closer look the bumper is not fitted corectly and needs some adjustment. I expected a factory fittment. The gaps are not even, the passengers side is the worst.
Janice W.
Vehicle Make : Subaru
1 out of 5
10/2/2015
The lady has a very bad potty mouth. I had to go back 4 times for my car. The manager was nice and they are ordering a bracket for the side that wasn't messed up but now it is.
Liz W.
Vehicle Make : Honda
5 out of 5
9/28/2015
I love Service King #89. The entire staff and very nice and kept me updated.
Randy S.
Vehicle Make : Chevrolet
1 out of 5
9/27/2015
Some things that were supposed to be done were not. Should have been new window regulator and rear passenger wheel molding should have been painted.
Marquita B.
Vehicle Make : Chevrolet
5 out of 5
9/3/2015
None- they alway do a super job!
Chris B.
Vehicle Make : Ford
5 out of 5
8/30/2015
Debbie was great to work with and Steve did a magnificent job on the repairs. We will drive it and see if there are any issues, but I don't anticipate any. Thanks for all your help!
Nick H.
Vehicle Make : Volkswagen
5 out of 5
8/19/2015
Service King exceeded my expectations! Thanks!
Janet S.
Vehicle Make : Chevrolet
2 out of 5
8/9/2015
The bumper is not flush with the car. There is tar on the side fender. Scratch on the hood. The man that was there Saturday was very nice and is going to get these issues fixed. Great, Wonderful nice man!!!! ????
Derrick C.
Vehicle Make : Chevrolet
3 out of 5
8/6/2015
Debbie seemed overwhelmed with her workload and had trouble keeping up with my repair status. She obviously knew what she was doing but just had little help or to much work. She tried very hard
Jamie D.
Vehicle Make : Ford
1 out of 5
7/28/2015
No communication during the 9 days unless we initiated it. We were told in front of other customers our lienholder was going to repo our truck. We were frustrated and embarrassed. When i called and asked to speak to a manager, i was told John was in restroom but he would call me asap. The call never came. You treated us with no concern or respect. Your employees point the finger at each other. Not only have you lost mu business, you've lost my recommendation to friends and family.
Vivian H.
Vehicle Make : Mazda
4 out of 5
7/25/2015
Debbie Moak is awso.e!!!
Janet E.
Vehicle Make : Hyundai
5 out of 5
7/21/2015
Super service and car runs good and looks great. Completely satisfied.
Preston H.
Vehicle Make : Mercedes
5 out of 5
7/18/2015
Excellent job

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