Service King South Waco

Outstanding communication from Donnie and overall very satisfied overall.

Donnie Berger and everyone else I spoke to were professional and courteous.

Service guy was awesome!!

Donnie did a great job coordinating. Quality of repair looks good.

I loved the service. Will never rent from Enterprise again. Please try using someone else for rentals.

Jonathan was wonderful. Kept me informed the whole time my car was in the shop. My car was also fixed a lot fast than I expected!

You always do a great job.

Very friendly staff. Everything was explained in detail and the work was beautifully done.

I really enjoyed my experience with y'all because everyone was so helpful.you really do not find business with so many eager employees willing to make it a great experience for customers anymore.

Good service good people

Deborah Hood was great very efficient and super customer service.

Debbie was so helpful!

the front end of my car which was repaired broke before I could get home I was left strandedcouldn't get a rental carand now I have no car to drive the steering went out it was Mike and terrible noises for the repair wasthe shop was closed and I had to have it towed again guess I'm going to have to start the whole thing over again

It took a MONTH to repair my car. I know for a fact I could have taken it somewhere else, especially a smaller place and had it fixed in half that time. It was like pulling teeth to try and get someone to call me when there was an update, I received no emails the entire time about the progress of the repairs, and whenever I did talk to someone they talked down to me like I wasn't going to understand the real explanation. I do not feel like they took me seriously when I asked why it was taking so long, someone told me "well, you know there's no "magical formula" to fix cars quickly, they can't all be fixed the same way." You don't say ?!?! Also, what finally made me call my ins agent was a call I received about a broken windshield wiper switch they "found" when they were reassembling the car. They asked if I thought I had broken it in the wreck I had been in, I said no, I was hit at no more that 30 mph and my hands were resting in my lap at the time of the wreck. They told me they were just going to "count it as part of the wreck" so that my ins would pay for it to be fixed. That shouts "unprofessional!" That sounds a little bit too much like an accident that happened AT wades auto body that they didn't want to pay for themselves. Overall I was unsatisfied, will not be a returning customer and would not recommend wades autobody to anyone else.

Thank You

Wouldn't go anywhere else!

A little pricey but our motto in this family is, "if you want it done right, take it to Wades!"

A job well done from beginning to end.

You were all very friendly and helpful. I was impressed when you were able to give me a ride back to work while I was waiting on my rental car. You guys are awesome.

The whole process was easy and the work y'all did was perfect as I could see. The ladies I talked to were nice and professional and it was a pleasant experience during a bad situation.