Jose D.
Vehicle Make : Nissan
El servicio fue ejecutado profesionalmente. Muchas gracias.
Donald H.
Vehicle Make : Toyota
Great job on everything. Repair was done very quickly as well. Will definitely recommend to anyone needing a repair.
Cody U.
Vehicle Make : Ford
It’s been a very long time since I’ve been truly satisfied with a company . When I picked my car up I called several friends and family to recommend service to them . Thank you all
Megan K.
Vehicle Make : Toyota
Great communication, friendly, punctuate.
Hanchen Y.
Vehicle Make : Honda
On time and prompt updates. Very professional.
Darryl N.
Vehicle Make : Saturn
The communication between the bodyshop and myself was almost nonexistent. I received several text messages stating my vehicle's progress was going well; however, this was not the case, due to the fact the shop did not have my fender until a full week and two days later. Also, I returned my rental car based on these text messages, so I was without a vehicle due to this misinformation. Once the work on my vehicle was complete, I went straight home as it was 4:45pm that evening. The next morning, I was leaving for work the vehicle had trouble starting... and once I got off work it didn't start at all. I retried it in 10 minutes there was some difficulty but I got it to start. I went straight home frustrated, but i decided to deal with it later. On Friday, the first day of my vacation, I decided to inspect my vehicle because of the battery issue. I called the local Firestone, in Murfreesboro, to schedule a battery electrical check. They found a dead cell in the battery. This could have been caused by leaving the door open while working or removing the door while painting the vehicle. The battery was one year old again I work for a repair company and managed a shop for over 25 years.
During my inspection, I notice the right front passenger headlight was crooked, because it was tucked under the bumper cover very tight and the left headlight was also very loose due to a broken part on it. This could have been caused by the accident or accidental contact working on the vehicle, I have documentation of a recently replaced battery as well as brand new headlights assembled and installed in June of this year, prior to moving to Tennessee. As I have stated before, I work in the auto repair business so I understand things happen... however, the most important thing is communication between the customer and service personnel. So i'm very disappointed in the service I received. But the repairs I received to the fender door and paint look good as new.
Leslie M.
Vehicle Make : Dodge
Was a great experience! I would use you guys again in the future!
Amanda L.
Vehicle Make : Nissan
Good experience. Kyle and Brent were great.
Linda S.
Vehicle Make : Honda
Employees were understanding (I was stressed w the car problems and about the health of my elderly mother), efficient, friendly and answered all my questions. I also liked the text updates that gave me a timeframe. When I picked up the car they very patiently explained what was done so that all my questions were answered.
Rosie .
Vehicle Make : Mazda
The repair looks great
Devin J.
Vehicle Make : Nissan
The customer service was great we were always greeted with a smile.The work on my car looked great. Thank you again for the great service.
Phillip S.
Vehicle Make : Honda
The Service King team was professional, friendly, and repaired my vehicle perfectly. I would definitely recommend to a friend! Thanks.
Michael R.
Vehicle Make : Nissan
Constant communication was awesome.
Shannon G.
Vehicle Make : Honda
Although it took a lot longer than I expected to get the repair done, I was very happy with the result and the communication I received along the way.
Lou S.
Vehicle Make : Nissan
Service Kingnis very professional and provides great customer service. Brent was very honest and open about the repairs and how long it would take. He and his crew took their time and worked with my insurance company to make sure my car was like new when they returned it to me. Thank you for a very fine job!
Robert B.
Vehicle Make : Honda
We were very pleased with your excellent service. We will highly recommend you to anyone needing collision repair!
Kerry B.
Vehicle Make : Ford
Best place in town.
Alvis W.
Vehicle Make : Chevrolet
Didn't even get home before the check engine light came back on.
Carlos M.
Vehicle Make : Mercedes
My car looked as though i had not had an accident service king did a great job and they kept me updated through the whole process true professionals!
Arturo V.
Vehicle Make : Chevrolet
I was very happy with the service
also they were updating every day about the status of my truck
Thank you very much
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