Sandra T.
Vehicle Make : Infiniti
My husband and I dropped our infinity truck off on May 31, we were told that it would be ready on June 15. We went to pick up the truck on June 14 and the paint job was not satifatory- the technician had paint on the grill and bottom of the bumper where it was suppose to be black. Then the piece on the LT fender that was replaced was coming off and they had nicked the hood that didn't need repairing. We told them that we needed a bigger rental car and to take their time because we wanted it painted right. After waiting and additional 6 days we picked it up today, in the sunlight it looked fine. We took it home and once the truck was in the shade, we noticed two different paint colors and you can see the old uneven paint marks from last time. I will never refer anybody to service king and I will be calling state farm in the morning to refer us to Abras. That location lacked communication and empathy. Jermeal was apologetic but Keisha didn't apologize until we picked our truck up.
Hellen O.
Vehicle Make : Buick
It was really nice the way they kept me informed of the status of repairs
Terrell T.
Vehicle Make : Ford
The total experience was a great they where very respectful. They conducted business very professional and returned my vehicle in a timely fashion.
Candice S.
Vehicle Make : Ford
Great service, very professional. I would recommend them to anyone.
Kim B.
Vehicle Make : Nissan
I am very pleased thanks so much for good services my car was 5 days ahead I would recommend you to my family and friends.
Debra K.
Vehicle Make : Chevrolet
The staff was very friendly and helpful, answering all my questions. The repairs to my car was done quickly and professional.
Great job
Benny R.
Vehicle Make : Mazda
I really appreciated the service and especially the concern from Nichelle Burkins. She ensured me that I would be 100% satisfied with the quality of work from Service King the minute I left my car. She displayed a caring attitude with frequent telephone calls to update me of the repair work. I highly recommend Service King in any future repair work I may have and to my friends.
Thanks again Nichelle
Robert S.
Vehicle Make : Ford
Thanks for everything..The work on my car was excellent...I really appreciate..from: Robert
Page Sidney.
Vehicle Make : Acura
Nichelle Burkin was excellent at communicating all along the way. Would go back for sure.
Joe P.
Vehicle Make : Dodge
I was kept updated with the progress on my vehicle & the date of completion. Very satisfied
Verne O.
Vehicle Make : Dodge
I am very pleased with the overall process. Service King kept me well informed with every process during the repairs. They were very professional and made this experience less stressful. Service King is A-**** in my book!!
Brenda F.
Vehicle Make : Chevrolet
The lady That helped me with everything was great. Wish there were more people like her
Patty Y.
Vehicle Make : Honda
I liked how you kept me informed all the time. Nichelle was great.
Donn T.
Vehicle Make : Infiniti
If I ever need car collision repair(hope
not),there is only place I would use,
Service King,Service King,Service
King,(PERIOD)!!!!
Janece S.
Vehicle Make : Jeep
Find someone other than Gateway Tire to do alignments. Service King was completely done on-time, but it took Gateway 4 DAYS to do an alignment, which is hardly acceptable. You don't want that reflecting badly on your company. Otherwise, excellent customer service!
Marcus L.
Vehicle Make : Nissan
Michelle was very informative during the entire process.
Shannon W.
Vehicle Make : Mitsubishi
Time efficiency outstanding.
Joyce G.
Vehicle Make : Toyota
I was pleased with the service and how I was continues text with update on my car. Thanks also Michelle for the telephone calls. Great job#
Vickie L.
Vehicle Make : Buick
They kept us updated and inform about every aspect of the car repair. Thanks
Robynne C.
Vehicle Make : Mazda
Repairs took way longer. New parts were ordered because the first set did not fit properly to my satisfaction and insurance adjuster. My car has also suffered damage while at service king repair shop.
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