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Real Reviews From Verified Customers

Erik P.
Vehicle Make : Chevrolet
5 out of 5
1/13/2018
I appreciate the feedback and the timely notification when my car was completed.
Nicholas E.
Vehicle Make : Honda
1 out of 5
1/12/2018
I was told the door panel took three weeks to arrive, but this was communicated to me only after the car was picked up. The due out date slipped multiple times and communication of this was sorely lacking. The work was fine, but when it took more than a month to receive my car back, I felt the process was troublingly opaque.
Ernest T.
Vehicle Make : Dodge
5 out of 5
1/9/2018
I just love the job you did and will send people to get the great work done thank you very much
John J.
Vehicle Make : Volkswagen
4 out of 5
1/6/2018
I was hit by a drunk driver and having to get my car repaired was a huge hassle, especially with work. ABRA made this transition as smooth as possible and even set me up with a rental. They went above and beyond and made sure that every question of mine was answered in a timely manner. I will return here should I have any future car repairs!
Nicole S.
Vehicle Make : Chrysler
5 out of 5
1/5/2018
I am completely satisfied with my car and the quality of customer service offered to me. I appreciated the updates and phone messages. ABRA made this experience stress-free by communication with the insurance company and keeping me well informed.
Bill M.
Vehicle Make : Kia
3 out of 5
1/1/2018
I found it frustrating and hat text messages could not be address d to me. Even after I requeste, twice by text to be addressed by my name which is Sandra and not my husband’s name, Bill. Karlie Weaver gave me a free cleanup to make amends.
Carol M.
Vehicle Make : Chevrolet
5 out of 5
12/31/2017
“Extremely helpful,friendly and professional staff. Highly recommend to anyone who wants A Star service.”
Conkesta G.
Vehicle Make : GMC
5 out of 5
12/31/2017
Excellent job and service. You guys we’re very busy, and was able to squeeze us in and finished our project in 2 Days. Parts were overnighted and I picked it up on a Saturday. Thanks so much! Happy Holidays The Gryzmala’s
Therasa H.
Vehicle Make : Chevrolet
4 out of 5
12/28/2017
I unfortunately have had to have my vehicle in the shop twice for two different instances in a about a months time. Both times the staff has been very helpful and quick getting me back in my vehicle dispite the holidays.
Richard H.
Vehicle Make : Nissan
4 out of 5
12/21/2017
Josh was AWESOME! He was perfect and precise with contacting me and following up on the progress of my vehicle repairs. He gave me a clear understanding of all the damages and repairs that needed to be done. He also assisted with repairs that I requested aside of the insurance claims. I just had a wonderful experience thanks to Josh. So far as I can tell my vehicle looks good as new and as I havent put it on the highway yet it drives ok as well.. Thanks Abra, Josh and the team especially the super sweet receptionist (didnt catch her name) for an amazing experience and gaining my trust with my car i will definately refer other and return if I ever needed to. 5 stars for you guys!!!
Sureshbhai D.
Vehicle Make : Hyundai
5 out of 5
12/20/2017
It was good too good.
Nancy S.
Vehicle Make : Ford
5 out of 5
12/17/2017
Josh was the best’
Allison P.
Vehicle Make : Hyundai
4 out of 5
12/14/2017
I appreciate everyone accommodating my very late arrival!
Paula P.
Vehicle Make : Chevrolet
4 out of 5
12/14/2017
Josh and the entire team were wonderful. Through no fault of their own they had my car for a month and they always communicated with me everything that was going on. We are very satisfied with the customer service that we received and the car looks great! This is why I always return to Abra!
Christopher C.
Vehicle Make : Ford
1 out of 5
12/10/2017
All damage to my vehicle was not repaired correctly and fully. Abra employees did not communicate with me about this and I was shifted from different employees. Direct communication was not maintained through out the repair resulting in damage to my vehicle not being repaired. Chris
Annette C.
Vehicle Make : Chrysler
4 out of 5
12/9/2017
My experience was great Cindy the receptionist kept me informed of everything Cindy was excellent she talk to me. calm me down and I told her about the accident very concern keep up the good work and thank you God bless you
Jack W.
Vehicle Make : Nissan
5 out of 5
12/8/2017
Outstanding service!! Very pleat
Cheryl G.
Vehicle Make : Chevrolet
5 out of 5
12/8/2017
So far so good. Everything seems ok.
Sharon R.
Vehicle Make : Buick
5 out of 5
12/7/2017
Excellent service, great job done
June J.
Vehicle Make : Toyota
5 out of 5
12/2/2017
From start to finish the team was courteous, helpful, and professional. Explained everything and willing to answer any questions. The car looks great. Thank you.

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