Gary A.
Vehicle Make : Toyota
This is the second time I have used Abra and I have very impressed with the process and the quality of the repair. I believe ABRA's employees go the extra mile to produce a quality product. I will certainly consider using Abra again.
Sandra W.
Vehicle Make : Chevrolet
I really liked being notified every step of the way through text and phone calls. Justin was amazing and Angel was as well even though Justin was the person handling my repair. I even got my car back sooner than first expected. Really great service and I am very pleased.
Matthew L.
Vehicle Make : Infiniti
Courteous, friendly and professional staff. Highly impressed with speed and quality of service. Outstanding job!
Matavia C.
Vehicle Make : Nissan
Very professional
Loved the updates & information given each day
Thank you so much
Teresha T.
Vehicle Make : Lexus
The team was awesome! I will recommend to all my friends! !!!
Christopher M.
Vehicle Make : Ford
The girls at the front desk, Justin and Mike (believe that was his name?!) were just wonderful to work with. We have used your services in the past and return b/c of your wonderful customer service and quick turn-a-round time on repairing the vehicles. Thank you.
Lennis K.
Vehicle Make : Cadillac
I appreciate Justin's frequent updates on progress of my repair. Job was done very quickly & very well.
Bradley B.
Vehicle Make : Toyota
Quick, professional, hassle free service. Thank you.
Dale R.
Vehicle Make : Honda
When I first got to ABRA for my appointment to get vehicle repaired, the nice young lady at front desk called "Angel" to take care of me. "Angel" was too busy so I waited quite awhile. Front desk person paged spmeone else who came and took care of intake. Was t o ld at that time that "Angel" was my go yo prrson. We discussed damage and what eould need to be done. I then had t o go back to wsit for rental car representative. This was a ll supposed to have been arranged ahead of time, at least that was what I was told. Never did hear from the mysterious Angel.
Picked up car today and it looks good. In the late afternoon light I didn't notice any color variation. Our car was checked out by receptionist who admitted she knew nothing about what she was doing. She was doing her best.
Adriana P.
Vehicle Make : Toyota
Number ****! Highly recommended!
Adam K.
Vehicle Make : Jeep
Great job! I was always kept in the loop whether it was by a phone call or a text update. My car looks brand new and it's so clean and beautiful like it's brand new! I'll definitely come back/refer to anyone if needed!
Brad B.
Vehicle Make : Cadillac
Excellent
James L.
Vehicle Make : Nissan
Everyone was super nice and polite. It was all very simple and efficient. Excellent communication. The car looks great! Great job and superb Customer service.
Austin P.
Vehicle Make : Honda
Be more flexible with pickup. After some misunderstanding about cell phone number, I was contacted saying my vehicle was ready for pickup right then. I was given little previous notice because of the incorrect cell phone number, which is understandable, but I felt pressured to pay instantly for the services, whether I was able get over to see the car that day or not.
Linda C.
Vehicle Make : Chrysler
They did a great job and I think way above with keeping me informed
Raymond L.
Vehicle Make : Nissan
We were impressed with the almost daily email updates as well as the finished work. Also, the restoration of the headlights was amazing! Duke was very knowledgeable and funny. We want to express our sincere thanks for a job well done!We will not hesitate to refer people to your establishment.
Sincerely, Ray & Dera Leadbetter
Ray W.
Vehicle Make : Ford
My truck look awesome. Abra did a great job !
Derek L.
Vehicle Make : Chevrolet
Was not happy with the service from the front desk. Upon dropping off the vehicle I specifically asked about the acceptance of out of state checks and was told it was no problem. However, when they processed my check on the date of pickup, the check wouldn't go through and the young lady had no idea what to do. If she had checked into the check policy when I asked at drop off, I could have transferred money from that account to my local account. I will know have a headache for the next few days juggling money around to cover an unexpected 500 change from my local account. Also, will be calling Usaa to review my estimate and repairs. After looking at my final ticket, I'm not sure what in the world my windshields and sunroof have to do with a broken tail light and dented rear fender.
Lisa D.
Vehicle Make : Dodge
Great service start to finish!
Rodney S.
Vehicle Make : Hyundai
My car looks wonderful and was finished so fast. Thank you!
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