Diana K.
Vehicle Make : Kia
My Kia Sorento looked great! Your team did A Wonderful Job....Thank You, Diana K
Susanne W.
Vehicle Make : Honda
The car is beautiful, thank you!
Daniel H.
Vehicle Make : Nissan
Great service every time we have been to Abra in Rochester. Makes a stressful time less stressful. Thank you!
Laura C.
Vehicle Make : BMW
Amazing job!!! Thank you so much. Even put my door jam back in!!! You all were a pleasure to work with.
Angela C.
Vehicle Make : Chevrolet
Abra was wonderful to work with. They scheduled me in quick,the work to my car looked great, and the customer service that they provided was exceptional. I really like the updated texts to keep me informed about the status of my car. I will definitely recommend your business to my friends and family.
Greg G.
Vehicle Make : Chevrolet
Awesome service!!! Will recommend to friends.
Chris L.
Vehicle Make : Chevrolet
During the process, I wasn't given any information through texts until it was finished, and that was a day late. So I still had to call in for a status anyways.
The staff was very helpful, until the time for me to pick up the car. My windshield was broken with a crack going all the way across it. Now I find myself in an email exchange with the "customer service manager" while he accuses me of lying while contradicting himself and changing his story.
Needless to say, this wasn't what I would expect from any business.
Julie F.
Vehicle Make : Honda
The quality of service and repairs was exceptional. Thank you very much.
Jessica F.
Vehicle Make : Pontiac
Not one complaint!
Aaron V.
Vehicle Make : Honda
Loved the daily text updates. Eddie was phenomenal to work with and always answered questions promptly. Car looks awesome. Looks like a new vehicle!
Eugene K.
Vehicle Make : GMC
Excellent service. Had the feeling everyone cared.
**** L.
Vehicle Make : Jeep
No surprises. Job completed as described.
Colin C.
Vehicle Make : Mercury
This was my first accident I have ever been in. I was nervous because I did not know what to expect. Staff was very professional and very assuring and kept in contact the entire process! I was very impressed! Trent was the staff member I dealt with and he was extremely nice, knowledgeable, and helpful!
Joe &.
Vehicle Make : Ford
Thank you to all staff of your fine company. Positive experience with every employee I had the opportunity to deal with our greet. Both my wife and I were impressed with the workmanship and attention to detail you all provided.
John P.
Vehicle Make : Mitsubishi
Looked brand new. Very smooth. Great job on fixing my vehicle. Thank you and have a merry Christmas.
Chelsie D.
Vehicle Make : Honda
Everything looked good. Just one thing I would of liked better would of been more communication through out the process. But I trust my car was in good hands and that the repairs were fixed and looks amazing.
Dennis G.
Vehicle Make : Toyota
Looks good
Mark O.
Vehicle Make : Chevrolet
Eddie and the team did a great job on the repair of my Suburban. It looks like new and the whole vehicle was cleaned for my pick up. They kept me informed. We're friendly and accurate to the time if completion. I am very satisfied.
Linda E.
Vehicle Make : Dodge
I enjoyed the daily emailed updates about my car and whoever I worked with at ABRA ( Trent , I think) was friendly, professional and courteous. Thank you! ABRA was the only part of my accident that was stress free.
Sharon T.
Vehicle Make : Buick
Very efficient and car looks great!
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