Caroline D.
Vehicle Make : Honda
I appreciate the care, kindness and professionalism of the staff and management. And, the car looks great!
Linda P.
Vehicle Make : Toyota
Everything was very well done. Car was ready when promised. Personnel were friendly and thorough.
William K.
Vehicle Make : Mercedes
Thought everything to be excellent.
Margaret O.
Vehicle Make : Kia
Your customer service saved usaa a customer I was set to switch insurance companies after 36my years because of their poor customer service but you all made io for it all. Thank you. Btw the texts are great.
Beverly W.
Vehicle Make : Toyota
Could not get a firm commitment regarding time needed for the repairs ie the (days) needed for repair and specific pick up time as I needed to schedule work appointments and needed an hour and a half to have time to pick up the car before Abra and enterprise car closing at 6.I was told I would be notified when Tammy "had" the keys in her hand! I was texted car would be ready at 5 but couldn't get confirmation from Tammy. I received a text that my car was ready for pick up at 5:15. I had told Tammy.my needs about time management. I went to enterprise around 3 hoping that the car would be available at Abra at 5. Otherwise completely satisfied with service. I think they are too busy.
Tangi S.
Vehicle Make : Toyota
Everyone was very professional. The repair was perfect. And my car was vacuumed and wiped down on the inside and washed on the outside too. I am very pleased.
Erich Y.
Vehicle Make : Mercedes
Great customer service and work.
Brian S.
Vehicle Make : Jeep
Lack of communication on the status of repair. Substandard quality. Fradulent labor charges on invoice. Will be returning my vehicle for you to fix correctly.
Billy G.
Vehicle Make : Chevrolet
Took longer because of ordering additional parts.
Brian C.
Vehicle Make : Honda
Great place great staff excellent work! Thanks
Larry B.
Vehicle Make : Toyota
Honest appraisal. Kept me apprised to the finish
Arthur D.
Vehicle Make : Toyota
Great company to do business with. They do excellent work and even call on the phone when promised.
Felipe C.
Vehicle Make : Toyota
Everyone was very professional and courteous.
Melissa H.
Vehicle Make : Scion
everybody was nice and professional ! I loved getting updates ! And the few times I called Abra every person I spoke with knew exactly who I was and which car I was referring to. I wish hospitals had customer service like Abra !
Cynthia C.
Vehicle Make : Kia
You did a beautiful job fixing my car. Thank you so much.
Gerald W.
Vehicle Make : Dodge
Quality work and professional service! Thank you making the repair of my little accident as hassle free as possible.
Jeannine W.
Vehicle Make : Lincoln
Very professional and helpful team. They kept me updated on the repairs and I would recommend the Asheville ABRA any time. Tens and gold stars all the way around!
Gary B.
Vehicle Make : Ford
Excellent service always kept me up to date very please. Painless
Gary
General Richard.
Vehicle Make : Lexus
It looks great and everyone was very customer oriented.
Susan P.
Vehicle Make : Honda
Very fast!
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