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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 93 reviews 85%
4 star 4 reviews 4%
3 star 4 reviews 4%
2 star 5 reviews 5%
1 star 4 reviews 4%
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(All Vehicle Makes)
William H.
Vehicle Make : Nissan
5 out of 5
8/25/2017
I received excellent customer service staff is awesome
Patrick N..
Vehicle Make : Acura
5 out of 5
8/23/2017
Great job, great service, super attitude! Thanks for your help while our car was being repaired.
Rebecca D.
Vehicle Make : Jeep
5 out of 5
8/17/2017
They, Kyle, and crew were UHmazing! They worked so hard to get everything ordered and in in a timely manner. I am so thankful for my experience. It was an emotional and scary time, and they really walked me through every step and kept the lines of communication open each way. I cannot thank geatney enough.
Stanley S.
Vehicle Make : Honda
1 out of 5
8/16/2017
Communicate when you do not deliver as promised. The initial failure to honor our appointment and the failure to deliver as promised and not tell us about the delay has caused us one unnecessary trip to pick up the vehicle and once we actually get our vehicle we are going to have to make another trip out of town to get the vehicle back to our daughter. Despite your emails stating the vehicle has been delivered we have not been able to pick it up and have not seen whether or not the repairs are satisfactory. As such may have additional complaints.
Teka B.
Vehicle Make : Subaru
5 out of 5
8/1/2017
The experiment was great, friendly, and professional service. I will use this company again without hesitation. Teka B
Michael E.
Vehicle Make : Kia
5 out of 5
7/13/2017
Amazing service!! My car was vacuumed and wiped down when I got it. I really liked the text updates it made me feel like they cared. Will recommend and I hope I never have to see you guys again.
Judy C.
Vehicle Make : Chevrolet
5 out of 5
6/16/2017
Great service. Appreciate Trey. Would recommend you to anyone. Thanks a lot.
Mary B.
Vehicle Make : Ford
5 out of 5
5/20/2017
They kept me fully informed every day. They repaired my car to its original condition.
Lia S.
Vehicle Make : Cadillac
5 out of 5
5/19/2017
Very professional and friendly!! Cadillac and friend's Honda look brand new!! Lots of text updates! Detailed beautifully! Patient and reassuring with all my questions and concerns!! Highly recommend!!!
Randy R.
Vehicle Make : Chevrolet
5 out of 5
5/4/2017
Great communication
Gene R.
Vehicle Make : Honda
5 out of 5
4/13/2017
Professional service, great work, even finished the job early.
Jerrold H.
Vehicle Make : Honda
5 out of 5
4/1/2017
Top notch!!!!!!
Pamela B.
Vehicle Make : Jeep
5 out of 5
3/28/2017
A1 friendly service!!! Great job team Gwatney!
Crystal G.
Vehicle Make : Chevrolet
5 out of 5
2/20/2017
Trey and the other staff were amazing. My car looked and even smelled great when it was completed. Made a bad situation not so bad. Very helpful crew.
Ruth T.
Vehicle Make : Volkswagen
5 out of 5
2/5/2017
The process was smooth & simple. Ty, Trey & team.
Allyson D.
Vehicle Make : Hyundai
5 out of 5
1/20/2017
My experience with the staff and service at Gwatney was excellent. I just moved to AR from the east coast, was rear ended upon arrival and had a nightmare of a time trying to get everything settled with the other company. The guys at Gwatney were helpful and my car came out looking better than I remembered when I picked it up. They made the stressful situation so much easier, I will go to them in the future if ever needed and will highly recommend.
Mario M.
Vehicle Make : Cadillac
5 out of 5
1/11/2017
Trey and the guys are first class! Great job!
Justin W.
Vehicle Make : Ford
5 out of 5
1/5/2017
Thank you for a timely and great repair job. Car looks as good as new now. Will definitely recommend to others.
Randall L.
Vehicle Make : Chevrolet
5 out of 5
12/29/2016
Got it repaired fast and cleaner than it was when I brought it in! Thanks for the fast and courteous service!
Shannon P.
Vehicle Make : Jeep
5 out of 5
12/24/2016
Everyone was extremely friendly and helpful. I love the text updates!

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