Abra Auto Body Repair of America - Clearfield

Promised five days to do the work, nearly at the three week point with no explanation for the delay. Got a text message June 30, 2016 stating the vehicle was done. Called July **** to arrange for payment, they did not know what I was talking about.

They did a good repair and kept me up todate what was being done

Started a little rocky, ultimately ended up great.

Great team, kept us up to date. Good job.

I love the texts

JUSTIN WAS GREAT I couldn't have been any happier with him and his work. The manager is severely lacking in communication skills and should no not to call a customer and ask them "what exactly the problem is?" Very rude, and does not have what it takes to manage a shop. The secretary is also very rude and unpersonable, rolling her eyes while you speak and not friendly at all.i received several texts from the automated system that said my car would be done a certain time...every time it did I would call the shop and get different stories from thw manager and Justin would call and tell me what was really going on. The manager told to call with questions so I did, and when I called I was treated like a peat. Most of the time I was returning his messages and told to be more patient. I think that to be in management you need to be able to know a little bit about most things. He gave false information and got mad when I called my insurance agent because I couldn't get a straight answer. My car is done now, I would never take it back to this particular location. I was treated very poorly, if it weren't for Justin I would have had it towed to another shop. Thank you Justin.

My car looks brand new & I love it. I was so happy with y'all works. Thank you so much!

Thank you!

I mentioned there was a rattle in the front right section of the car that started right after the accident. I wanted this looked at and there was no mention of this on my statement and I still have the rattle.

We were extremely pleased with the service we received. We were only in the area for two weeks and helping to setup our daughters wedding in the middle. Justin was very helpful and worked hard for us. Besides the body damage the car looked pretty rough from the drive from Florida. She looked great when we picked her up. The gas tank was filled. We have used ABRA before and will use them again.

They were all awesome in keeping me informed and so friendly. I would definitely recommend them.

Very professional. Updating texts were appreciated.

ABRA did an amazing job on my Honda and they even cleaned the entire inside of my Honda which really surprised me. I will for sure recommend ABRA. Thanks again for taking care of my Accord.

Fantastic friendly service that continually kept me updated!

Finished quickly. Kept us updated on the progress

Verry professional team, quality workmanship,very satisfied

Thanks for your professional and prompt service. So far everything looks and feels wonderful. Keep up the good work!

Thank you your team went the extra mile my truck looks great

The only update that was text to me that helped were that the truck was done. The others were a waste of time. YOUR CAR is Happy is not an update. WE ARE ON SCHEDULE, when I haven't been told when you would be done is not an update. Justin Barrett went out of his way to let me know what was going on and his calls were very greatly appreciated. I cannot remember the gentlemen's name that did the work on my truck but I was very pleased with the way it came out. The lines are straight and everything looks clean. The paint matches perfect. We did find a dent in the rear quarter panel that neither Justin or I had seen when we went over the truck, Justin again went out of his way and made arrangements for a pdr and I think it will be fine. Thanks again Justin. Bonny was very professional and helpful as well. AGAIN the truck looks great. Thanks

The work done by the body and paint shop was great. The manager of the facility is one of the most inconsiderate people I have felt with. The rest of the people on staff was great to deal with and constantly apologizeing for him. I have called in and asked to talk to someone about this already and was told I would have a call back within 24 hours this never happened and I'm sure this will go with no response The only reason I have taken multiple vehicles in for repair at this facility is one body man. After this last issue with this manager I will be finding a new body shop for repairs and will tell everyone I know. Why because the management team at this location and the lack of follow threw from your main office