Abra Auto Body Repair of America - Sterling

Always called with updates about my car. Employees were very friendly. My car looked brand new when I picked it up and everything that had been broken was fixed with perfection. Couldn't even tell I hit a deer.

We were very happy with how the car looked when we picked it up. You cleaned it up so nice.

Everyone was very polite and respectful. I enjoyed the witty text messages and will likely use Abra in the future due to the quality of work and costumer service. Ron, in particular, went above and beyond by coming in on Saturday (when closed) so that I could pick up my car. Thank you all!

Very polite, friendly and reassuring.

Did a great job called me with a update 2 or 3 times well pleased

Professional, fast, good price, and friendly! Highly recommended!

Abra was great. It is General Motors I am completely discussed with. NOT happy with their approach to my repair.

My car looked like new.

Very fast, appreciated the updates along the way as well.

They were very professional and got the job done in timely maner

Had some issues but the customer service more than made up for it.

Service was better than expected, very friendly staff

* I was somewhat satisfied with the customer service. Employees were very nice. However I really didn't appreciate being told that'd it'd be easier to go through an outside source to get a rental car when I was completely satisfied with waiting for one of yours and realizing that if I did go through enterprise I would be paying more than what was planned bc of there being more damage. And thank you for notifying my insurance company and me and me as well. * I was put on a waiting list and was willing to wait for a rental car. Without knowledge of what was really going on I thought I was being taken off the waiting list for a rental car to instead getting one through enterprise. I was also told that they had big jobs before me while waiting for a car. * Then after finding out that if I did go through enterprise I was going to have to pay a rental fee of 90.00 a day. I was not going to do that when is all I had to do was borrow a car from you guys and replace the fuel I used from you guys. Kudos for that because I ended up having more damage which took a few more days and I was not forking out money for a car. * Then I picked up my car on 4-8-16 got in and saw a USED dental/floss pick in my cup holder. I notified them and I believe the manager came and removed it from my vehicle. * If you're going to suggest a customer to go through another source of car rental please be more clear whether if this will take you off the list or not or if they're still willing to wait. I was completely satisfied with waiting for one of your cars when I tried to drop it off the first time and then I got ran around calling geico, enterprise and you guys trying to get a car.

Very friendly people. And I liked that they kept me updated through text. I felt important to them. I was pleased that they had a loaner car until mine was done. I never experienced such courtesy as I did with ABRA.Thank you

Very courteous service, good workmanship very impressed

Fast. Efficient. Awesome customer service. Great experience. Would highly recommend them.

Job was well done and surprised it was completed in the time frame they said it would be. Thank you very much.

Thought the staff wasn't always real nice, & thought my car was supposed to be cleaned when they were done, trivial stuff, but otherwise fine

They are the best

Looks great. Fast work. Good communication.